IT SPECIALIST (INFOSEC)

You resume must demonstrate one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined:

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition to the four competencies listed above, your resume must demonstrate one year of specialized experience equivalent to the next lower grade level (GS-11/12) or pay band (DS-04) in the federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Utilizing DevSecOps practices including Continuous Integration/Continuous Deliver (CI/CD) Pipelines, Agile Development and Containerized Application Hosting; 2) Applying technical expertise in all IT functional areas (including but not limited to: project management, design, networks, cyber security) and ability to integrate this expertise with practical knowledge of the mission, objectives, and operations; 3) Applying knowledge of systems development tools, hardware architecture and application software products; and 4) Collaborating with all levels of personnel, planning/assigning work, resolving complaints/complex issues, and providing day-to-day tasking and technical direction for a team.

Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.