IT SPECIALIST (INFOSEC)

FOR THE GS-12: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Analyzing cybersecurity standards, policies and procedures to recommend changes needed in existing policies and procedures, 2) Modifying cybersecurity approaches to meet new or unique situations, emergent requirements, or special requirements, and 3) Integrating cybersecurity solutions into the design, development, and /or management of operating systems.

FOR THE GS-11: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Installing anti-virus software to protect systems, 2) Assisting with the development of solutions to cybersecurity issues, and 3) Conducting vulnerability scans to detect weakness in systems.

Your resume must also clearly demonstrate a year of information technology related experience in the Federal Service or private/public sectors demonstrating the following four competencies, as defined:

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
5. A strong background in cybersecurity is preferred, with experience deploying, managing, and optimizing Microsoft Defender for Endpoint (MDE) and Microsoft Defender for Identity (MDI) solutions including monitoring and responding to security incidents, implementing advanced threat protection measures, ensuring the overall security posture and providing actionable insights based on threat intelligence.
6. Basic understanding of network infrastructure, including routers, switches, and firewalls, and wireless access points. Knowledge of network protocols, IP addressing, and network security principles is preferred as well as familiarity with network monitoring tools including IDPS, packet brokers and logging platforms.

Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.