IT Specialist (PLCYPLN)

Who May Apply: US Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience GS-12: One year of specialized experience which includes: 1) Analyzing customer requirements; AND 2) Implementing developed requirements for new or modified IT hardware, software, and systems; AND 3) Applying changes in the state-of-the-art technology on overall Division plans and the IT programs of an organization. All experience areas shall additionally demonstrate each of the following competencies: 1) Attention to Detail; 2) Customer Service; 3) Oral Communication; and 4) Problem Solving. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11).

Specialized Experience GS-13: One year of specialized experience which includes: 1) Conducting studies to evaluate the effectiveness of the IT in terms of mission accomplishments; AND 2) Developing and evaluating requirements for new or modified IT hardware, software and systems; AND 3) Preparing technical reports and or briefings on IT evaluations including information and recommendations; AND 4) Planning and executing organization wide IT initiatives. All experience areas shall additionally demonstrate each of the following competencies: 1) Attention to Detail; 2) Customer Service; 3) Oral Communication; and 4) Problem Solving. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12).

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.