IT Strategic Sourcing Manager (Infrastructure, Cloud, Hardware, SaaS, Software, Services)

Together we strive for everyone's opportunity towards a better financial future.

Together we stand up for and champion everyone's access to opportunity. We strive for better together. We advocate for everyone and not against anyone. Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision to be America's Retirement Company®.

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Please Note: This position allows remote work but will require travel to our Voya office. Candidates must be located within a 100-mile radius from the assigned office.

Profile Summary:

Leads the highest complexity/risk indirect purchases/contracts in order to minimize risk and maximize value in the acquisition of information technology and related professional services. Works directly with both IT and lines of business to consistently deliver on Sourcing's value proposition and continually seek out opportunities to increase spend penetration. Perform spend analysis, market and supplier analysis, and review of contracts history. Create and clearly articulate category and initiative specific negotiation strategies, performing contracts drafting and leading the negotiation of all commercial terms. Lead other activities to drive cost savings include but not limited to: demand management initiatives, supplier rationalization programs, and deal optimization. Recommend process and policy changes to improve efficiency, reduce cycle time and enhance internal business partner satisfaction. Provide thought leadership and procurement subject matter expertise to partners across the business and IT. Develop strong, value added relationships with internal business and IT partners in order to maintain Sourcing's role as a trusted strategic advisor.

Profile Description:

• Focus on the following commodities: software, SaaS, cloud, telecommunications, professional services, ITO, and hardware.
• Recommend and implement category specific sourcing methodologies and processes to achieve Voya's enterprise objectives and specific business unit's strategic plans. Drive action across functional organizations and across business units to affect policies, practices, processes and procedures having an impact on revenue and profitability.
• Lead the implementation/execution of competitive bidding events (RFX), strategies, initiatives, and contracts/programs for highly complex and/or high-risk transactions. Understand spend analytics required to support the strategic objectives.
• Negotiate terms and conditions and pricing for purchases. Draft, redline and negotiate contracts, including but not limited to, master services agreements, license agreements, statements of work, order forms, etc.
• Ability to use Voya contract templates or modify supplier paper to meet the requirements of Voya.
• Act as a resource to organization and senior management across multiple functions, divisions and geographic locations.
• Interact with internal/external third parties at all levels of management to support resolution of complex business issues requiring a balance of assertiveness, tact, business acumen and diplomacy.
• Engage in strategic planning efforts at the business unit and enterprise level.
• Achieve annual savings targets and other performance metrics as assigned.
• Other duties as assigned.

Knowledge & Experience:

• Bachelor's degree or equivalent required. Advanced degree preferred.
• Minimum 5 years extensive, broad-based experience in IT sourcing for high complexity categories and/or projects.
• Acts with a sense of urgency with ability to simultaneously lead multiple complex initiatives while consistently meeting timelines and milestones.
• Previous strategic sourcing experience for assigned categories is required
• Comprehensive knowledge of business principles such as negotiating, consulting services, business and contract law, licensing, intellectual property, financing and accounting.
• Ability to read and accurately interpret contracts.
• Deep understanding of software support and SaaS service level agreements
• Strong competency in using Microsoft Word, Excel, and PowerPoint
• Experience with ERP solutions and the fundamentals of the source-to-pay process
• This individual must be able to effectively negotiate pricing, commercial terms, IT terms, and contract terms with Voya's existing and new suppliers.
• Key advisor highly capable of translating business and IT objectives into finite sourcing plans with clearly defined roles, responsibilities, and completion targets. Demonstrates knowledge of cost and price analysis techniques, proposal/contracting skills, project management, business management and strategic category management techniques.
• Strong interpersonal, oral and written communication skills are required. Strong team building skills are essential.
• Ability to be fully autonomous but have the requisite experience to know when to seek management's input and advice to resolve negotiation sticking points and internal process roadblocks.
• Attention to detail on all aspects of the negotiation, including review of proposals, understanding prior contracts, reviewing proposed new contracts, and drafting/redlining contracts.
• Strong understanding of concession trading and the value of contracting variables that can be negotiated.
• Deep understanding of software license types and metrics

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Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan - with generous company matching contributions (up to 6%)
• Voya Retirement Plan - employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time - 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more aboutCritical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

We are committed to maintaining a diverse workforce. This commitment governs all decisions related to employment, including selection, development and compensation. It also includes an employee's request for reasonable accommodation. All employees will be treated in a manner free from discrimination or harassment. Voya is committed to providing equal employment opportunities for persons with disabilities, including reasonable accommodation when needed. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please see our resources for applicants with disabilities.

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