IT Support Analyst

Company Description

Sika Australia is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia.

We are a Global Organisation with subsidiaries in over 103 countries around the world, we manufacture in over 400 factories with over 33,000 employees & an expanding team across Australia. 

Job Description

• First point of contact for all hardware and software troubleshooting
• Assist with the purchase and allocation of all hardware, software, and peripherals
• To respond, document and resolve IT related queries in a timely manner.
• Provide user support on all hardware (desktops, laptops, printers) and software
• Administration of all IT assets
• Organising IT Hardware and access for all new recruits
• Enforcing Sika's IT Security Policies
• Implement special project as and when required by the management.

Qualifications

• Have a minimum 2 years’ experience in a similar role.
• Knowledge of Windows Operating Systems, Microsoft Office 365
• Have general Desktop / Laptop and Smart Phone troubleshooting skills.
• Thorough understanding of IT practices
• Knowledge and experience with Active Directory, Microsoft Intune
• Desirable SAP support experience

Additional Information

As a market leader, Sika Australia understands and recognises the contribution employees make to the success of our business. In return for your experience and commitment, you will be rewarded with a competitive salary package with an opportunity to thrive and grow within the organisation.
EMPLOYEE REWARDS AND BENEFITS:

• Annual Birthday gift card
• Bi-monthly site BBQ’s
• Wellness Wednesday webinars
• Employee Assistance Program (EAP)
• Ongoing Training and Development opportunities
• Hybrid working opportunities
• Employee Wellbeing Program
• Recognition of Service Awards