IT Support Coordinator

Company Description

Assystem is an international company with one mission: accelerate the energy transition around the world.

Finding solutions to climate change is the priority of the 21st century, and means switching to low-carbon energy. At Assystem, our mission is to accelerate the energy transition worldwide. To achieve this, our 7,500 Switchers combine their historical engineering expertise and project management with digital technologies.

In our 12 countries (Europe, Middle East, Asia) of operation, we are working on the production and distribution of low-carbon electricity, through the development of nuclear and renewable energies. We are also supporting the modernisation and development of energy grids, managing the setup and siting for new transmission and distribution networks, and using hydrogen to decarbonise the transport and industry sectors.

Job Description

ROLE PURPOSE: 

Looking for an IT support Coordinator to assist in Digital Transformation of Siting and Environmental Unit.

KEY RESPONSIBILITIES & ACCOUNTABILITIES:

• Assist in the development of tools to digitalize key project management processes.
• Assist in the digitalization of project forms using SiteEXP.
• Gather information and data to analyze the requirements for developing/improving the tools. - Provide technical support to end-users (project team) for using the digital tools.
• Manage SharePoint tool versions and perform periodic backups.
• Analyze forms optimization in MS Word and MS Excel to further digitalize them in SiteEXP.
• Assist in testing digital solutions to ensure functionality, usability, and compatibility.
• Identify improvements based on feedback from users.
• Manage SiteEXP users and rights.
• Assist in organizing training sessions and workshops to educate staff about new digital tools, processes, and technologies.
• Provide support to ensure smooth onboarding and adoption.
• Support change management activities by communicating updates, addressing concerns, and promoting a culture of innovation and adaptation.
• Collaborate with team members to identify challenges and develop solutions.
• Handle sensitive information with discretion and maintain confidentiality.
• Uphold ethical standards and adhere to organizational policies and procedures.

KEY RESULT AREAS:

• Unit Digitalization and Tool Development 
• SiteEXP Management
• User Support & Training 
• Data Analysis and Improvements

Qualifications

• Bachelor's in computer science / Programming 
• 1 - 2 Years of experience 
• Any programming language exposure, Preferred is JavaScript, Python, SQL. MS Excel (Advance Features, Using If-Else Formula, Tables, Advance Filtering, etc)
• MS Office (Word, PowerPoint, Access, Outlook)
• Fluent English Spoken and Written

Additional Information

 **Security clearance**

This role requires the successful candidate to hold a minimum of a Security Check (SC) clearance without any caveats to that clearance.
Due to the nature of work this role will be delivering and for the protection of certain assets, the successful candidate has to be a UK national or in MoD approved cases a Dual National from a non-ITAR country.

We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.