IT Support Engineer (Tier 1)

Where we work

Ontra’s hybrid workplace allows for employees to choose their own adventure: remote, in-office, or a blend of both!

Available remote locations: United States (CA, CO, CT, FL, GA, IL, MA, MN, NC, NJ, NV, NY, OR, PA, TN, TX, UT, VA, WA), Hong Kong, Singapore, United Kingdom.

Current offices: London, Los Angeles, New York City, San Francisco.

Please note that we currently hire exclusively in the remote and office locations listed above and select jobs may have more specific location requirements.

About Ontra

Ontra, the global leader in Contract Automation and Intelligence, combines AI-enabled software with a global network of highly-trained lawyers to offer a comprehensive solution for recurring legal workflows. By streamlining repetitive legal processes and transforming contracts into structured data, Ontra lowers costs, improves quality, and reduces turnaround times. Ontra is headquartered in San Francisco, with global operations across North America, Europe, and Asia. Learn more at www.ontra.ai.

Our benefits

• Competitive salary
• Opportunity to participate in one of Ontra’s unit-based compensation programs 
• Medical, dental, and vision insurance base plans at no additional cost
• Employer-sponsored retirement plans
• Hybrid/remote work flexibility & WFH budget (equivalent of $1K USD)
• Annual professional development stipend (equivalent of $2K USD)
• 4 months of parental leave (52 weeks for UK employees)
• Unlimited vacation
• Twice-weekly lunch perk
• And much more!

Inclusivity

Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

*Note on Pay Transparency: Ontra provides an estimate of the compensation for roles that may be hired in Colorado as required by state regulations. Compensation for locations other than Colorado may vary based on (a) location, as Ontra factors in specific location when benchmarking compensation for most roles; (b) individual candidate qualifications; and (c) individual candidate experience. Additionally, Ontra leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available.

Note on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.

Note to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.

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