IT Support - II Level Specialist

About us:
Founded on the dream and insight of three sports journalists in 1945, Sisal was the first Italian company to operate in the gaming and betting industry as a government licensee.
As of August 4, 2022, Sisal is part of Flutter Entertainment plc, the world’s largest online sports betting and gaming operator, with a portfolio of globally recognized brands and listed on the London and New York stock exchanges.
The company’s commitment to building a more responsible future rests on a sustainability strategy with long-term objectives to affirm Sisal as a leader in Responsible Gaming, an innovative and sustainable company and an exemplary work environment.

What you’ll do:
 

• You will have a blend of technical skills, security expertise, and the ability to work across multiple teams in a collaborative manner to ensure secure development, deployment, and operation of applications;

• You will have basic knowledge of Linux, Java Language, Bash, Python , Docker, Kubernetes.

• You are proficient with Tools: Cloud Infrastructure (Oracle, Azure), CI/CD, GitHub, GitHub Actions, Argo CD, Jenkins, SonarQube, GitLab;

• You will have a knowledge of tools ServiceNow, Jira, Dynamics 365, Confluence;

• You will possess structure networking and security knowledge;

• You will provide technical support.
   

Who you are:

• You have a bachelor degree on Engineering /Informatic;

• You are proficient in English, both spoken and written;

• You have a basic knowledge on Italian Language;

• You possess predisposition to problem solving;

• You have aptitude for team work, initiative, adaptability and flexibility;

• You have the ability to work and collaborate in a team in complex scenarios;

• You have a propensity to achieve results.
   

Preferably, you also have:

• Previous experience in Level II support of at least 1 Year / 2 year;

• Experience on DevOps analysis.

• CKAD certificate - preferable
   

What we offer you/you can expect from us:

• Permanent contract​; 

• ​​Hybrid work​;

• An inclusive place to work;

• Company-Owned Devices: laptop and business mobile phone; 

• Meal Allowance; 

• Supplemental Health Insurance. 

Looking for a role that can support your learning and career goals:

• Psychological well-being: online meditation courses, medical online service, counseling service thanks to the support of certified psychologists and coaches; 

• Continuous learning for soft and hard skills (es. learning platform; managerial learning to be fully exploited thanks to Flexi Learning, which allows you to dedicate at least 4 hours per month for your professional growth);

• Support for parents, children and financial aid for mothers; 

• Volunteering during your working hours. 

Equal Opportunity

Sisal is an Equal Opportunity Employer. Diversity and Inclusion are fundamental values for us. We welcome any candidate without distinction of sex, age, culture, religion, ethnicity, sexual orientation, gender identity and expression. 

Location: Tirana, Albania