IT System Engineer

Team Description: 

For Neuralink's Information Technology team, the corporate environment is production. It is where our groundbreaking research and development takes place and hosts our assembly lines, neural recording training and processing, and many other functions. The team builds critical systems & processes which safely accelerate our progress along the company's critical path.

Job Responsibilities and Description: 

IT Systems Engineers set the bar for technical leadership and customer service at Neuralink, and help identify the most impactful projects to prioritize the team's roadmap. They regularly span the entire work environment stack, from the physical hardware the company runs on to custom tooling built to facilitate neural recordings and scalable cloud services powering many of our critical functions. IT Systems Engineers identify, build, and deploy open source, off-the-shelf, or custom-built solutions which meet our demanding requirements. In addition, they identify, design, and roll out company-wide policies and procedures to ensure our employees follow meticulously crafted IT best practices

Neuralink has a diverse user base, from highly technically-proficient engineers to non-technical scientists and doctors. Still, they all need solid systems, rugged networking, and bullet-proof software to do their jobs. IT Systems Engineers thrive by proactively finding opportunities for impact, then collaborating to accomplish amazing things.

Key Qualifications: (MUST HAVE)

• Systems administration experience on Linux, macOS, or Windows.
• Strong grasp of core networking protocols such as TCP/IP, UDP, ARP, DNS, DHCP, and PXE.
• Strong understanding of on-prem networking solutions and cloud provider networking technologies, such as VPCs, IPsec VPNs, and IAM security policies.
• Applies Security principles to all development and procedures, and able to apply them to day-to-day business operations.
• Can develop tooling and automation with at least one of POSIX sh, bash, python, or another scripting language, for tasks such as end-user asset management or provisioning.
• Flexibility to partner with many teams at Neuralink to design business processes, such as onboarding and offboarding, to accomplish day-to-day tasks with speed and finesse.
• Comfortable operating as a tier-2/3 support resource for challenging technical issues while participating in general IT operations and user support.
• Empathetic and patient, especially when collaborating with non-technical colleagues or mentoring teammates!
• Ability to solve immediate problems while designing and prioritizing systemic solutions.

Preferred Qualifications: (NICE TO HAVE)

• Working knowledge of major cryptographic protocols and authentication schemes such as TLS, x509, 802.1x, U2F, SAML, and WebAuthn.
• Experience with multiple enterprise switching, routing, and firewall vendors, such as Fortinet, Cisco, Juniper, Arista, or Palo Alto.
• Experience using IaC tools, CI/CD, and modern cloud-native tooling, such as Terraform, Docker, Packer, Ansible, Cloud-Init, Git, and GitLab CI.
• Experience administering SaaS applications like Azure Active Directory, Google Workspace, Slack, Zoom

• Able to build robust automation in a programming language such as python, golang, rust, or similar.