IT Systems Administrator

Our Company

AliMed is a leading medical products manufacturer and distributor with a vast portfolio of high-quality offerings designed to improve patient outcomes and experiences spanning hospital to home. We remain committed to serving the needs of both patients and providers in the acute, rehab, and post-acute care communities by continuing to build on our strong foundation of innovation, responsiveness, and exceptional customer service that starts with our team of dedicated and talented employees.

As a part of the healthcare industry for over 50 years, AliMed is proud to continue to be able to make a difference through our people, processes, and products. If you would like to be a part of our community and thrive in an environment where you can create, implement, and drive results, we want to hear from you! We are actively seeking an IT Systems Administrator to join our team located in Dedham, MA.

Essential Duties and Responsibilities:

• Respond and track IT ticketing system requests.
• Responsible for enterprise messaging services and related integrations.
• Accountable for domain services, certificates, and topology.
• Tier 2 and tier 3 support for enterprise users.
• Act as escalation point for access and support problems not resolved by helpdesk.
• Desktop patching technologies and maintenance.
• IAM technologies and administration.
• Responsible for the on time, on budget completion of system implementations and integrations projects.
• Backup to the Systems Engineer and the infrastructure they support.
• Ensure compliance and adherence to information systems and security controls and standards.
• Maintain IAM standards and processes through documentation and mentoring.
• Manage vendor relationships.
• Perform other duties as needed or required.

Education and/or Work Experience Requirements:

• Bachelor's Degree or equivalent experience.
• Working knowledge of Role Based Access Control (RBAC) methodology.
• Expert knowledge and experience with Microsoft environments including, Active Directory, DHCP, DNS, Office365.
• Operating and management knowledge of Ani-virus technologies.
• Strong project management skills with the ability to work on multiple projects.
• Ability to communicate technical concepts to technical and non-technical audiences.
• Analytical and problem-solving skills.
• Demonstrated aptitude for learning new technologies quickly.
• Broad knowledge of data processing systems, concepts, and methodologies.
• Ability to effectively prioritize and execute tasks while working both independently and in a team oriented, collaborative environment.
• Flexibility during organizational and/or business changes.
• Deals with confidential information and/or issues using discretion and judgment.
• Working knowledge and experience supporting a Mac environment a plus.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with federal, state and local standards, including meeting qualitative and/or quantitative standards.
• Ability to maintain regular, punctual attendance.
• Must be able to lift and carry up to >10 lbs.
• Must be able to talk, listen and speak clearly.