IT Systems Administrator

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

nCino has adopted a diversified Software-As-A-Service (SAAS) cloud computing strategy as an integral part of our Informational Technology infrastructure. Built on trusted solutions from market leaders such as Microsoft, SalesForce & Citrix we maintain almost no server footprint at our own facilities. As a Cloud Administrator, you will install, configure and maintain existing cloud infrastructure, applications, and client environments; maintain defined service level agreements; provide support of cloud solutions; and create and maintain documentation. You will use your analytical, problem solving, integration and sometimes even coding and scripting skills to design and implement systems and cloud solutions that streamline our business processes. We believe in simplicity, scalability and automation - work more intelligently versus harder. Experience the future of IT in action and become a Cloud Administrator at nCino!

Responsibilities

• Responsible for overall day to day operations of managing cloud systems and applications including monitoring, incident resolution, problem management, configuration and change management, security management, capacity planning, availability management, and routine update of services
• Solid understanding of complex IT systems and software with a consistent knowledge of evolving and emerging technologies
• Consistently seek way to improve and automate systems and processes to better meet business requirements
• Ensure cloud performance and cloud security standards and policies are met
• Provide end-user support and training for cloud platforms
• Work with cloud partners in identification and resolution of complex cloud problems
• Document processes, procedures and results
• Assist the IT director with project work to grow the technology infrastructure of the organization.
• Research, evaluate and recommend software, hardware or cloud technologies that will support business needs

Qualifications

Required:

• Bachelor's degree
• 2 or more years' experience in a systems administration role, managing a wide variety of critical business systems
• Strong application, configuration, and implementation understanding of cloud software solutions
• Experience with establishing and integrating development, test and production environments
• Proven ability to solve technical problems and research solutions
• Thorough understanding of information security and how to apply that to cloud systems and applications
• Project management skills and a proven record to execute on project milestones
• Understand the business side of IT and interact with business stakeholders

Desired:

• Experience with cloud solutions from Microsoft (Office 365 or Azure), Salesforce.com, or Citrix
• Knowledge of enterprise-level database
• Understanding of coding or scripting experience
• Experience working with ETL tools such as Informatica
• Strong written and verbal communication skills; negotiation skills; reasoning ability
• Ability to multi-task and function in a highly productive environment
• Passionate, pro-active, optimistic, and has internal inspiration to get things done

If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at [email protected].

Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.