IT Systems Engineer

Bungie is seeking an IT Engineer with experience in server patch management, configuration management, and OS deployment to join our fast-paced industry-leading IT Engineering team.  Do you enjoy solving complex issues?  Can you help our teams identify functional business requirements and satisfy business needs through design, development, testing and delivery of effective solutions? Do you enjoy the challenges that come with ensuring security compliance while maintaining service availability in complex live service environments? Then come help Bungie IT support the teams creating our world class games.

As an IT Engineer at Bungie, you will design, implement, and support technology solutions for our studio & datacenter operations, global partner integrations and customer facing production systems.  You’ll work with a team of highly experienced IT engineers to continuously improve and evolve our technology infrastructures to ensure Bungie remains at the pinnacle as an entertainment company.

Successful candidates must be a seasoned & experienced professional, have a drive for excellence, solid work ethic, strong ability to mentor others, be able to resolve a wide range of issues in creative ways, possess solid project management skills, be highly organized and a great communicator.

RESPONSIBILITIES

• Working with InfoSec and other teams to define patch management needs; design and implement appropriate solutions
• Implement, and maintain our systems and platforms across on-premises and cloud-based providers
• Provide post-production support including the implementation of fixes and enhancements
• Build strategy to manage server OS deployment for both Windows and Linux systems
• Working with InfoSec to build security strategy for Windows systems to help ensure adherence to compliance needs and requirements
• Work with team members to troubleshoot complex issues and work with support on escalations
• Assist with ongoing training across teams utilizing our patch management and other compliance tools
• Research, selection, planning, and implementation of new technologies to support scaling of applications to meet business needs
• Develop tools and scripts to assist with routine and complex maintenance tasks
• Support the implementation of major architectural changes
• Support for all related products and triage any issues that arise
• Maintain documentation of systems and processes

REQUIRED SKILLS

• Experience managing systems in a mixed Windows domain and Linux environment
• Managing, monitoring, and troubleshooting Windows servers
• Working knowledge and experience of patch management and compliance practices
• Experience building and deploying configuration and patch management solutions
• Knowledge of server OS deployment best practices
• Experience in PowerShell automation of complex Windows server environments
• Able to lead moderately complex projects related to area of focus
• Collaborates with department or team leads to work on complex issues or projects within their platform ecosystem(s)
• Collaboration with TPMs to define and participate in high complexity projects with multiple team members and stakeholders
• Excellent written and verbal communication skills. Ability to describe in detail the steps and approach taken to complete your tasks
• Knowledge of datacenter and live production best practices and experience working in live high availability customer facing production environments

NICE-TO-HAVE SKILLS

• Linux server management
• Creating and managing Ansible playbooks
• VMware vSphere experience
• BCDR experience