IT Systems Engineer

About Energy CX:

Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US. By bringing cutting-edge technology advanced analytics and innovative solutions we are disrupting a space that has operated in the dark for too long.

• Entrepreneurial and ambitious culture with a great team oriented environment
• Fastest growing energy broker in the country
• One of the fastest growing companies in Chicago
• Recognized by Fortune and Great Places to work US
• Named on Inc 5000’s list of America’s fastest growing companies

Compensation

• Year One Earnings → $110000+

As an IT Systems Engineer you'll own and operate the company's IT and cloud infrastructure end-to-end from helpdesk and device management to cloud architecture and security compliance. 

This is a hands-on in-person role at a company of 100+ and growing. We'll calibrate scope and seniority to your experience with a clear path to expand responsibilities as we scale.

Daily and Monthly Responsibilities

• IT Operations & Support
• Run internal IT operations including device management MDM account provisioning on/offboarding endpoint protection domain management and help desk support
• Lead phishing training and security awareness programs
• Serve as internal point of contact for IT vendor relationships
• Security & Compliance
• Administer and enforce access controls IAM sharing rules and security policies across SaaS tools (Google Workspace and others)
• Think proactively about compliance frameworks and related controls owning evidence collection audit coordination ongoing maintenance access reviews and policy documentation
• Develop and maintain disaster response and business continuity plans
• Cloud Infrastructure & Observability
• Design deploy and own cloud infrastructure across AWS and DigitalOcean including VPCs IAM and networking
• Implement and maintain Infrastructure as Code (Terraform or equivalent) with appropriate isolation and promotion workflows
• Own logging and observability strategy across infrastructure and applications

Skills & Qualifications

• 5+ years in a hybrid IT/infrastructure role at a small or mid-sized company or an equivalent split between sysadmin/IT and DevOps/cloud engineering
• Strong foundation in IT operations: device management MDM platforms (Jamf Kandji Intune or similar) endpoint protection and tier-1/2 helpdesk support
• Experience administering Google Workspace and other SaaS tools at the policy and access-control level
• Working knowledge of networking fundamentals: DNS TCP/IP firewalls VPNs
• Comfort owning the helpdesk function (this role includes hands-on support not just architecture)
• Scripting proficiency in at least one of: Bash Python or similar
• Strongly Preferred
• Hands-on experience with AWS (VPC IAM EC2 networking) is a plus
• Working knowledge of Infrastructure as Code (Terraform or equivalent)
• Experience preparing for or maintaining compliance frameworks (SOC2 ISO 27001 HIPAA or similar)
• Familiarity with vulnerability management programs and penetration testing coordination
• Familiarity with logging and observability stacks (Datadog Grafana CloudWatch etc.)
• Active engagement with AI in your own work: track record of using AI coding tools (Copilot Cursor Claude Code or similar) to accelerate IaC authoring and infrastructure automation scaling infrastructure for AI workloads evaluating AI-native DevOps tooling and setting standards for responsible AI use across teams
• Nice to Have
• Prior experience as the sole or first IT/infrastructure hire at a startup
• Industry certifications such as CompTIA A+ Network+ or Security+
• Cloud or security certifications such as AWS Solutions Architect SysOps Security Specialty or CISSP

ECX Benefits

PTO

• 15 days but highly flexible
• All major holidays
  • Half day on the Wednesday before Thanksgiving
    • Thursday & following Friday fully off 
  • 12/24 - 1/2 Company break (Subject to be longer but at minimum all employees can expect this time off)

Insurance 

• Health - We cover 50% of your monthly premium cost
• Dental - We cover 50% of your monthly premium cost 
• Vision - We cover 50% of your monthly premium cost
• Basic Term Life & AD&D insurance policy- We cover 100%

401(K)

• Employer match 20% of total contribution on up to 5% of salary 

Additional 

• Work from home on Fridays
• 20 work from home days per year (in addition to WFH Fridays) 
• Gym membership at on-site gym facilities
• Frequent company events

Energy CX Company Culture

Our culture is not for everyone. It is designed for people who want to grow fast take ownership and raise the bar every day.

At Energy CX we don’t just work—we challenge each other to solve hard problems innovate boldly and keep improving. We believe in personal growth extreme accountability and building a team of exceptional people who push one another to be better.

We live by The Four Forces of Innovation — the levers that power innovation at scale:

Higher Standards - Raise the Bar
Excellence isn’t reserved for launches or headlines. It’s how we communicate plan and follow through. 

We value ownership prioritization focus discipline effective communication action efficiency resourcefulness and maximizing value.

Innovate It - Think Differently
Innovation isn’t about flashy ideas it’s about taking on new challenges and outgrowing what no longer serves. At Energy CX we are experimenting constantly and building what the customer actually needs—especially when it breaks what came before. 

We value curiosity experimentation collaboration bold thinking long-term vision customer centricity and simplicity.

Continuous Growth - Better Every Day

Growth is not perfection – it's our commitment to get better every single day. No matter how successful we become we stay open driven and aware that mastery is a process. We improve with feedback and through failures. 

We value grit transparency resilience fulfillment constant learning and being one team.

Do Good - Leave It Better
Doing good is about serving others and creating lasting impact. The good we do doesn't usually return to us directly – and that's the point. We believe that every system we strengthen every teammate we invest in and every customer we guide creates an impact we may never see. But we do it anyway because our work extends far beyond today.

We value humility community kindness and leaving every person and project better than we found them.

Our culture rewards personal growth and performance. If you want comfort predictability or an easy path this isn’t the place for you. If you want to push boundaries grow faster than you thought possible and help reinvent how the world buys energy you’ll thrive here.

We are seeking exceptional individuals to join us.

Hiring Scam Alert: All official communication regarding job opportunities at EnergyCX will come from an @energycx.com email address. We will never ask for personal information payment or sensitive data through unofficial channels. If you receive any suspicious emails claiming to be from EnergyCX but using a different domain please disregard them and report the incident to us.

#LI-Hybrid

What We Do

Energy CX is a family-founded energy broker redefining how businesses buy energy. Powered by ABEL™ a proprietary platform the company uses math-based trading methodologies to help customers treat energy like an investment not a line item. Energy CX replaces fragmented tools and legacy broker models with a centralized technology-led approach—reducing risk controlling spend and bringing clarity to complex energy markets. Today Energy CX manages more than 2 billion square feet across 20+ deregulated states and is one of the fastest-growing energy brokerages in the U.S. We're rapidly growing and deeply invested in nurturing the development of our team. We're dedicated to empowering every employee with the necessary tools to unlock their fullest potential creating a supportive environment where personal development and career progression are intertwined.

Why Work With Us

We are determined passionate and growing fast. We hire based on character and are committed to our employees success. Energy CX stands apart as a family-owned business where our innovative and inclusive culture ensures that every team member is valued beyond just a number. We've built a work environment where creativity and new ideas thrive.

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