IT Systems Engineer

Job Req ID: 21316

About Supermicro:

Supermicro®is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

This position will manage IT backend systems, servers, applications, and services. The IT System Engineer is one of the primary person to manage cooperate backend systems, deploy new solutions follow Supermicro IT and Infosec's guideline. This individual will have an in-depth knowledge of the IT environment, and business requirements, with the desired goal of reducing the amount of reactive support required. Customer satisfaction and fast resolution time are the primary objectives of the IT System Engineer.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned): • Set up Server HW and install SW • Responsible for Server Hardware/software maintenance• Proactively find issues and provide recommendations• Identify and troubleshoot issues• Manage Windows servers, Linux servers, AD, DNS, DHCP, Exchange• Manage O365 (AAD) and AD accounts/groups privilege • Manage Hyper-V cluster, create VMs • Manage data backup solutions • Provide excellent support to tier1 IT support staffs including responding to and resolving requests related to backend system

Qualifications:• Bachelor's degree in IT related fields (Computer Science, Computer Engineering, Information Technology, etc.) preferred• 3 years of experience in a server/system support role preferred• Expert in Server OS and privilege/access control • Familiar with MS Exchange 2013~2019 • Familiar with Hyper-V and VMware, experience of HCI storage is a plus• Have knowledge of MS LAPS and Tiers privilege, EPM, DLP, data encryption, MDM• Ability to manage and prioritize tasks in a fast-paced environment• Have solid understanding of Network protocols • Experience with M365 Intune and other security related products • Experience with SAN storage a plus• Experience with Linux a plus• Experience with ITIL preferred • Have MCSE certificate is a plus• Able to lift and carry up to 40 pounds like computers, printers, monitors, and peripherals

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Salary Range: $78,000 - $138,000