IT Systems Engineer

As an IT Systems Engineer in Charlotte, NC you will be responsible for managing and maintaining a diverse range of technologies, including Windows Server, Crowdstrike NGAV & EDR, web and reverse proxying, Zscaler, Microsoft Active Directory, DNS, DHCP, Checkpoint Avanan, Certificate Authorities, Azure, Office365, backups and replication with Veeam, and Zerto. In this hybrid role you will also participate in an on-call rota for remote support, incident support, and problem management following ITIL processes.

About the Role

How You Will Contribute

• Deploy, configure, and maintain VMware infrastructure, ensuring efficient virtualization and resource utilization.
• Implement and manage multi-factor authentication solutions for enhanced security across various systems and applications.
• Deploy, configure, and maintain Windows Server 2016, 2019 and 2022 infrastructure, ensuring optimal performance and security.
• Manage and monitor Crowdstrike NGAV & EDR to detect and respond to advanced threats.
• Implement and maintain web and reverse proxy solutions, ensuring secure and reliable access to internal and external resources.
• Configure and manage Zscaler to provide secure web gateway and cloud security services.
• Administer Microsoft Active Directory, DNS, and DHCP services to ensure efficient network operations.
• Oversee Checkpoint Avanan for email security and threat protection.
• Manage Certificate Authorities to ensure the integrity and security of digital certificates.
• Support and optimize Azure cloud services and Office365 applications.
• Implement and manage backups and replication using CommVault, Veeam, and Zerto for disaster recovery purposes in Tier 4 datacenter environments.
• Participate in an on-call rota, providing remote support, incident management, and problem resolution following ITIL processes.
• Collaborate with cross-functional teams to identify and implement IT solutions that align with business objectives.
• Stay up-to-date with the latest industry trends and emerging technologies, proactively making recommendations for improvement.

Your Key Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Solid experience in managing and maintaining Windows Server environments.
• Strong knowledge of Crowdstrike NGAV & EDR for threat detection and response.
• Proficiency in web and reverse proxy technologies, such as Nginx or Apache.
• Experience in implementing and managing Zscaler for web security and cloud services.
• Deep understanding of Microsoft Active Directory, DNS, and DHCP.
• Familiarity with Checkpoint Avanan for email security.
• Working knowledge of Certificate Authorities and digital certificates.
• Experience with Azure cloud services and Office365 administration.
• Proficiency in backup and replication technologies, including CommVault, Veeam, and Zerto.
• Solid understanding of VMware infrastructure and virtualization technologies, particularly in Tier 4 datacenter environments.
• Experience in implementing and managing multi-factor authentication (MFA) solutions.
• Strong understanding of ITIL processes and incident management.
• Strong problem-solving skills and the ability to work well under pressure.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

If you are a talented IT professional with expertise in the above technologies, including VMware and MFA, and experience in Tier 4 datacenter environments, and a passion for delivering high-quality solutions, we would love to hear from you. Join our dynamic team and contribute to the success of our IT infrastructure. Apply now with your updated resume and a cover letter outlining your relevant experience.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

We are the leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. Both syncreon and Imperial are part of our family.

We deliver these services through an interconnected global network of 295 business units in 78 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work.

Our dedicated, diverse and professional team of more than 97,657 from 158 nationalities are committed to delivering unrivalled value to our customers and partners. We do this by focusing on mutually beneficial relationships - with governments, shippers, traders, and other stakeholders along the global supply chain - relationships built on a foundation of mutual trust and enduring partnership.

We think ahead, anticipate change and deploy industry-leading digital technology to further broaden our vision to disrupt world trade and create the smartest, most efficient and innovative solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.