IT Systems Manager

Are you a seasoned full-stack developer eager to transition into a leadership role with a focus on strategic, business-driven decision-making? FloWater is on a rapid growth trajectory and is seeking our first IT Systems Manager to join our expanding team. In this pivotal role, you'll leverage your experience in back-end development, particularly with ERP systems and CRMs, and bring a touch of front-end expertise to the table.
As the IT Systems Manager, you'll spearhead a dedicated team tasked with addressing and solving critical business challenges through innovative systems solutions. Your forward-thinking approach will be crucial in identifying pain points and designing systems architecture that supports our ambitious goal of scaling five-fold over the next five years. If you're ready to shape the future of our technology and drive impactful change, we want to hear from you.
About Us: FloWater, recognized by INC. Magazine as one of America’s fastest-growing companies, has been redefining the future of drinking water since its founding over 10-years ago. We do this by transforming ordinary tap water into ultra-purified, great-tasting premium drinking water that consumers love and trust.

In 2022, after nearly a decade of terrific growth and several years of working with Bluewater as its strategic investor, FloWater merged with Bluewater, a global leader in drinking water-based out of Stockholm, and is now part of a worldwide movement and platform of water purification solutions that are completely reinventing the water industry.

Mission & Outcomes: Join the FloWater team and be part of our mission to revolutionize the way the world drinks water! As we scale our operations to meet the growing demands of our customers, we need a dynamic IT Systems Manager to join our team and drive the technological advancements necessary for our expansion. 

Great Candidates: You have 5+ years of experience with IT systems, ERP integration, and managing teams. You have a strong background in project management, critical thinking skills, and the ability to collaborate effectively across cross-functional teams. This role will be pivotal in addressing our current challenges, optimizing our existing systems, and implementing new technologies to support our growth. You will work closely with cross-functional teams, manage a team of admins and developers, and oversee integrations with our core platforms, including NetSuite, ZenDesk, and HubSpot.

Responsibilities and Role: 

• Oversee and manage our NetSuite ERP system, including accounting, inventory management, and other business processes. Ensure optimal configuration and usage to support business operations
• Lead integrations of software solutions both with and without APIs, ensuring seamless connectivity between NetSuite, Zendesk, HubSpot, and other systems as we scale
• Manage and mentor IT admins, developers, and third-party vendors to ensure projects are completed efficiently and to high standards. Make decisions about whether to hire, train, or outsource resources
• Set priorities for IT projects, allocate resources effectively, and ensure timely delivery of solutions. Develop and manage project plans, track progress, and address any issues that arise
• Address current IT and infrastructure problems, and anticipate future challenges related to scaling. Provide strategic recommendations to mitigate risks and enhance system performance
• Stay abreast of emerging software technologies and industry trends. Evaluate and implement new technologies to solve business problems and drive innovation
• Assess the need for integrations and technology upgrades. Make informed decisions on resource allocation, project priorities, and technological investments

Candidate Competencies:

• 5+ years in IT management, ERP systems (preferably NetSuite), and software integration. Proven experience in managing both small-scale and large-scale software integrations
• Proficiency in JavaScript and familiarity with APIs and non-API integrations. Hands-on experience with NetSuite, Zendesk, and HubSpot is highly desirable
• Demonstrated experience in managing teams, including admins, developers, and third-party vendors
• Strong ability to set project priorities, manage resources, and deliver results. Familiarity with project management tools and methodologies
• Excellent analytical and problem-solving skills, with a proactive approach to identifying and addressing IT challenges
• Open to new technologies and approaches, with a passion for continuous learning and innovation

Compensation: This is a full-time, salaried position with a competitive base salary of $110,000 - $115,000 as well as a comprehensive benefits package (medical, dental, vision, F.S.A., 401(k)), partially paid parental leave policy and Paid Time Off.

Please note this is not a fully remote position. FloWater has a hybrid model of work. Candidates must be Denver-based and have availability to come into the office at least 2 days per week