IT Talent Management Systems Business Analyst

Job Summary

AECOM is seeking an IT Talent Management Systems Business Analyst to support our Corporate IT team. This is a remote/virtual position that can be based from a variety of locations in the US, Canada or Europe.

This position will assist in the support and maintenance of talent management applications and their interfaces across AECOM. Coordinating with AECOM business stakeholders and 3rd party resources, and working under the Senior Manager Talent & Recruiting, this position will assist in requirements gathering, solutions design, configuration, development, testing and support tasks and activities for AECOM's talent management systems, their interfaces, and integrations.

Primary Responsibilities:

• Serve as a go-to IT talent management system analyst (SME) for business partners across our global operations for Smart Recruiters applicant tracking system and its integrations with Workday HCM.
• Analyze business requirements and functional change requests, negotiate priorities and timeframes.
• Identify omissions and errors in requirements and recommend optimum approach.
• Identify, evaluate, and document the impact of proposed changes.
• Present information on technically complex subjects in an understandable manner.
• Oversee the implementation of appropriate business logic as defined through requirements and solutioning process.
• Prepare testing documentation, undertake testing on systems and integration changes.
• Ensure business acceptance / sign offs are obtained and documented.
• Coordinate user training and development of training materials.
• Proactively monitor systems interfaces as required, identify issues, and action appropriate resolutions.
• Develop and regularly perform system change audits and validation and follow up with appropriate teams for correction.
• Identify, recommend, and track opportunities for process and operational improvements.
• Keep current with the latest versions of applications development software, techniques, and practices.

At AECOM, we're delivering a better world.

We believe infrastructure creates opportunity for everyone. Whether it's improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We're one global team - over 50,000 strong - driven by a common purpose to deliver a better world.

Minimum Requirements

• BA/BS plus at least 4 years of relevant application support experience - preferably Smart Recruiters or similar talent management, applicant tracking, or recruitment systems - or demonstrated equivalency of experience and/or education.
• Experience designing and documenting business process workflows, business requirements documents, and test cases.
• Customer facing experience, strong ability to facilitate meetings with stakeholders with competing interests, responsible for driving agreements and decisions, and determining when and how to escalate appropriately.
• Experience in supporting system interfaces including ETL and integrations.
• Strong understanding of both talent management processes, the modern HR environment, and its challenges.
• Knowledge of the principles, practices, and techniques used in information technology design and development.
• Self-motivating with ability to prioritize, meet deadlines, and manage changing priorities.
• Ability to work autonomously under broad supervision is a must.
• Advanced Excel skills

Preferred Qualifications

• 5 or more years of relevant application support experience
• Bachelor's degree in Computer Science, Human Resources, Management Information Systems, or IT related field is preferred.
• Extensive hands-on experience in configuring applicant tracking systems.
• Experience supporting global organizations with multiple business groups requiring foreign country localizations.
• Ability to troubleshoot hardware and software problems.
• Experience in implementing, managing data cleansing and migration projects.
• Experience in working across large projects or directly managing small to medium projects.
• Experience with Workday HCM is an asset.
• Strong data analysis skills is an asset.
• Basic database and SQL skills is an asset

Additional Information:

• Due to the remote nature of this position, relocation assistance is not available.
• Sponsorship for relevant country work authorization is not available.

Offered rate of compensation (Colorado locations only) will be based on individual education, qualifications, experience, and work location. The salary range for this position is $59,000 - $109,000.

AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D and disability benefits, paid time off, leaves of absence, voluntary benefits, perks, wellness and global well-being, and global EAP, Business Travel and Service Awards programs.

What We Offer

We will give you the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business. We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career. When you join us, you will connect and collaborate with a global network of experts - planners, designers, engineers, scientists, consultants, program and construction managers - leading the change toward a more sustainable and equitable future. Join us and let's get started. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.

Job Category Information Technology

Business Line Corporate

Business Group Corporate

Country United States of America

Position Status Full Time

Requisition/Vacancy No. 271851BR

Additional Locations CA - Edmonton, AB - 18817 Stony Plain Rd NW, CA - Toronto, ON - 1200 Markham Road, UK - Basingstoke, UK - London - Aldgate Tower, US - Atlanta, GA - 1360 Peachtree St NE, US - Chicago, IL - 303 E Wacker Drive, US - Dallas, TX - 13355 Noel Road, US - Houston, TX - 19219 Katy Freeway, US - Los Angeles, CA - 300 S Grand Ave, US - Raleigh, NC - 5438 Wade Park Boulevard, Suite 200, US - Tampa, FL - 7650 W Courtney Campbell Causeway

Virtual: Yes

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.