IT Technical Writer

Position Description:

Mathematica applies expertise at the intersection of data, methods, policy, and practice to improve well-being around the world. We collaborate closely with public- and private-sector partners to translate big questions into deep insights that improve programs, refine strategies, and enhance understanding. Our work yields actionable information to guide decisions in wide-ranging policy areas, from health, education, early childhood, and family support to nutrition, employment, disability, and international development. Mathematica offers employee's competitive salaries and a comprehensive benefits package, as well as the advantages of being 100 percent employee owned. As an employee stock owner, you will experience financial benefits of ESOP holdings that have increased in tandem with the company's growth and financial strength. You will also be part of an independent, employee-owned firm that is able to define and further our mission, enhance our quality and accountability, and steadily grow our financial strength. Learn more about our benefits here.

Mathematica is looking for a Technical Writer to join our vibrant and growing IT Services group. We are open to staff working remotely or in our Princeton, NJ or Washington, DC office. The technical writer will work with team members and other staff to deliver high quality documentation tailored to various stakeholder audiences.

Responsibilities:

• Prepare, manage, and disseminate regulatory compliance and other technical documentation for the ITS department and other Mathematica project teams
• Prepare system documentation, diagrams, policies, procedures, and other supporting documents to clearly communicate complex and technical information
• Work with technical staff and system users to understand and document Mathematica IT systems
• Review systems architecture diagrams and existing documentation to understand system functionality
• Research, develop, and disseminate technical information among staff
• Contribute to a comprehensive library of technical terminology and documentation
• Analyze documents to maintain continuity of style of content
• Manage delivery of documentation to meet established deadlines

Position Requirements:

• BA or BS degree or equivalent experience
• 3+ years of professional experience
• Excellent written and verbal communication skills
• Proficiency in MS Office
• Understanding of content management principles and systems, such as SharePoint and Confluence
• Strong attention to detail
• Ability to write for multiple audiences
• Skilled at prioritization and multi-tasking
• Demonstrated ability to establish strong working relationships with staff from other teams and roles
• Driven to engage with new information and continuously learn on the job
• Self-starter, entrepreneurial, highly motivated, 'get-the-job-done' attitude
• Desire to work collaboratively with other writers and staff and give and receive feedback
• As a federal government contractor, all staff working in our central ITS group with access to corporate computer systems are required to successfully undergo a background investigation or security clearance as a condition of employment

Nice-to-Have:

• Familiarity with information security and compliance principles or programs such as FedRAMP or StateRAMP
• Experience working in a technical writing position
• Experience with regulatory, proposal, or other highly structured writing
• Experience building content models or documentation templates
• Desire to research and analyze requirements to clearly understand requests and tailor documentation accordingly

This position offers an anticipated annual base salary range of $70,000 - 90,000. This position may be eligible for a discretionary bonus based on company and individual performance.

STAFFING AGENCIES AND THIRD-PARTY RECRUITERS: Mathematica is not accepting candidates for this role or any technical role from staffing agencies or third-party recruiters. Please do not contact technical or senior staff at Mathematica or share unsolicited resumes. All agency inquiries go through the talent acquisition team and will be routed accordingly. Available Locations: Princeton, NJ; Washington, DC; Remote

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.