IT Work Orchestration Program Manager

The IT Work Orchestration Program Manager is accountable for advancing the efficiency and effectiveness of the IT organization by coordinating people, process, and technology related to portfolio management and agile capabilities. This role will establish a matrixed cross functional team, which will include all aspects of IT work planning through the delivery system to solve problems, establish training approaches, and identify continuous improvement opportunities. In addition to supporting the IT ecosystem, the IT Work Orchestration Program Manager contributes to the success of the IT Department by assisting IT leaders in identifying, creating, and delivering IT orientation training.

This position will influence IT strategy and set objectives for the work orchestration ecosystem, while maintaining an enterprise-wide viewpoint. In addition, this leader will govern overall effectiveness of the training programs related to portfolio management and IT orientation by determining measurement criteria as well as listening to feedback from IT delivery teams/leaders.

Qualifications:

• Bachelor's degree or equivalent experience in related field
• 7 years of experience within Project/Portfolio Management
• 2 years of supervisory experience required
• Experience with Project and Portfolio Management tools; ServiceNow, Apptio Target Process, and Azure DevOps (ADO) is strongly desired
• Proficient in Microsoft Excel, PowerPoint and Word
• Knowledge and experience working in Agile environment (SAFe)
• Reporting and Analytics
• Health Plan/Payer and/or Healthcare experience preferred
• Ability to train teams in hybrid work environment

Skills and Abilities:

• Self-motivated and independently resolves issues leveraging logical and pragmatic approaches when necessary
• Strong analytic and critical thinking skills with attention to detail
• Demonstrates strong communication and collaboration skills
• Experience with facilitation, training, and mentoring
• Proven ability to deliver outcomes and is results driven
• Excellent communicator and confident speaker
• Experience with curriculum authoring and evaluating training results through a variety of tools and methods

This position is a Hub role, which requires an employee to occasionally come onsite to the Minnetonka office for applicable heads-up work. Frequency is determined by business need as decided by leadership.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)