A
Compensation
Compensation not disclosed
This employer didn't list pay. Model a likely range with the calculator.
Model this offer in the calculatorPosting language
Tone
Positive
Subjectivity
0.90
Job description
- A subject matter expert in Technical Support and team management
- Evaluation of verbal and non-verbal transactions of SD clients by conducting audits, submission of reports, engaging in continuous improvement and governance activities
- Ensures consistent end-to-end application of the ITSM Service Desk Function in the assigned project/s Usage of standardized methods and processes which the change manager shall also drive across all capabilities, including client resolver groups and other stake holders, and the account management teams
- Makes sure that services are delivered to meet customer business needs and expectations
- Provides customer guidance on maintenance of underlying project technical infrastructure, including hardware, database, and operating systems
- Applies quality processes in performing the tasks
Explore more
Related roles
Similar jobs
A
Comp not disclosed
A
Comp not disclosed
A
Comp not disclosed
A
Client Financial Management Specialist
global financial management functions
DE025130-Client Financial Management Specialist
Comp not disclosed
A
Manage GES team
Maintain positive client relationships
Workplace Service Delivery GES Manager
Comp not disclosed
A
leading global professional services company
broad range of services in strategy and consulting
Technology Sales Capture Senior Manager - Products
Comp not disclosed