Japanese Bilingual - Insurance Customer Service Representative (Full/Part)

Responsibilities: - Analyze, clarify, and resolve policy related inquiries/transactions from customers for personal lines business. - Respond to inquiries regarding insurance availability, coverage, policy changes, claim submissions, and billing clarification. - Establish and maintain customer relations. - Provide prompt, accurate, and friendly customer service. Required Skills: - Speaking, reading, and writing Japanese strongly preferred - 1 - 2 years experience in customer service, preferably in insurance industry. - Intermediate Microsoft Office skills, Word, Excel, and Outlook - Attention to detail - Has Property & Casualty insurance license or must be willing to obtain license - Excellent communication skills - writing, verbal, and listening Education: - Minimum A.A. degree preferred Others/Benefits: - PTO - Medical/Dental/Vision insurance - Paid parking - Will Consider Part-Time Employee who has Experience in Insurance Industry Job Types: Full-time, Part-time Pay: $50,000.00 - $60,000.00 per year Benefits: • Dental insurance • Flexible schedule • Health insurance • Paid time off • Vision insurance Shift: • 4 hour shift • 8 hour shift Language: • Japanese (Required) Ability to Commute: • Los Angeles, CA 90013 (Required) Ability to Relocate: • Los Angeles, CA 90013: Relocate before starting work (Preferred) Work Location: In person