JD Logistics - Supply Chain Solutions Manager

Location: City of Industry, CA/Fontana, CA

Job Type: Full-time

Job Description

JD Logistics is looking for a results-driven individual with supply chain experience to boost sales of supply chain products in the North American market. The supply chain solution manager will be responsible for supporting the sales team in e-commerce sales activities while coordinating with cross-functional departments within the business units.

We are looking for an experienced Supply Chain solutions Manager with deep knowledge of end-to-end supply chain logistics and e-commerce logistics. As a supply chain solution manager, you will work cross-functionally to design and execute supply chain processes. You will drive higher availability and lower fulfillment costs for the business.

Responsibilities：

• Work with the sales team to understand the client’s demand and pain point of Supply Chain, Logistics, and related processes, capabilities, and systems
• Build the dedicated supply chain solutions for the key account clients, which could be end-to-end supply chain logistics and Omnichannel logistics. The solution includes but is not limited to warehouse and last miles pricing sheet, sales material, customer onboarding SOP, and system integration
• Build up representative showcase in targeted industries (For example, Big & Bulky, fashion cloths, Vape, CPG-consumer package goods, and 3C industries)
• Analyze the revenue and profits for customers and products. Keep on utilizing the standard solutions.
• Familiar with reverse logistics such as return services and after-sales repairing.

Qualifications:

• 3-5 years of experience working in the supply chain and logistics industries, ideally within third-party logistics providers and multichannel retailers (B2B and B2C)
• Over 1-3 years of experience in e-commerce, retail, logistics, freight forwarding, or other related fields.
• Familiar with local and cross-border logistics products, order management systems, and e-commerce platform operating rules. Includes but is not limited to inbound, inventory management, and payment terms.
• Excellent communication skills including written, verbal, and presentation.
• Be able to adapt to the fast-paced working environment. Highly organized, strongly self-motivated, and can multi-task activities with shifting priorities
• Preferably bilingual in English and Mandarin.

About JD.com

JD.com is China’s largest online retailer and its biggest overall retailer, as well as the country’s biggest Internet company by revenue. JD.com sets the standard for online shopping through its commitment to quality, authenticity, and its vast product offering covering everything from fresh food and apparel to electronics and cosmetics. Its unrivalled nationwide fulfillment network provides standard same- and next-day delivery covering a population of more than 1 billion - a level of service and speed that is unmatched globally. As a technology-driven company, JD.com builds reliable and scalable platforms that bring value to partners and customers in sectors such as e-commerce, logistics, Internet finance, cloud computing and smart technology.  

JD Logistics, a business group under JD.com, which leverages the company’s advanced technology and logistics expertise to provide smart supply chain and logistics services to businesses across a wide range of industries. JD.com has one of the largest fulfillment infrastructure of any e-commerce company in the world. JD.com is the only e-commerce platform in the world to provide small-to-medium sized warehousing, oversized warehousing, cross border, cold chain delivery, frozen and chilled warehousing facilities, B2B and crowdsourcing logistics. We believe technology innovation can drive smart logistics. JD built the world’s first fully-automated warehouse in Shanghai, and we are currently developing our own drones delivery and automatic delivery robots.

JD.com is an Equal Opportunity Employer. We do not discriminate in our employment decisions on the basis of race, sex, sexual orientation, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law.