Jr Level Program Analyst

Type: Full Time

Location: Clarksburg, West Virginia

Overtime Exempt: Yes

Clearance: Secret

Reports to: ARMADA HQ

The Jr Level Program Analyst shall be responsible for the accuracy of all work completed and held accountable to the standards set forth in the NICS Section standard operating procedures (SOP). This work will be monitored by existing NICS Assessment and Training Unit personnel and reviewed in accordance with the quality standards set within the NICS Section. The duties and responsibilities of the Jr Level Program Analyst include, but are not limited to the following:

Duties & Responsibilities:

• Jr Level Program Analysts shall compose proper transaction research comments.
• Verify/validate documents received and current documents within the NICS and/or other CJIS Division databases.
• Conduct research on explosives permit checks and analyze information for validity.
• Jr Level Program Analysts provide analysis (reviewing transactions marked for processing, processing work identified within a transaction, and providing follow-up action as needed), on NICS transactions as required by the NICS.
• Conduct research and analysis on delay queue transactions in accordance with SOPs.
• The contract staff will be monitored for quality by the government.
• Jr Level Program Analysts shall conduct verification on specific originating agency identifiers and correct/update corresponding contact and agency information as needed.
• Contact agencies as needed.
• Jr Level Program Analysts will document any contact-related issues to include agency, method of contact, and description of issue- these need to be supplied to the NICS Section's Business Relations Team (BRT).
• Provide updated or any new contact information received while in correspondence with any agency to the BRT.
• Evaluate, continuously, existing procedures, processes, techniques, models, and/or systems related to the work being processed and provide recommended actions or solutions.
• Jr Level Program Analysts will assist the NICS Section with composing and maintaining adequate documentation of all work as required under the current SOPs within the NICS Section.
• Complete necessary document clean-up of existing records to update and/or purge documentation as needed.
• Jr Level Program Analysts shall maintain proper control of their individually assigned Brady Identification Numbers.
• Maintain proper control and safeguard all assigned hardware in accordance set by FBI standards and policies.
• Jr Level Program Analysts may be asked to assist with mission critical work as the need arises.
• Other duties as assigned.

Knowledge, Skills, and Abilities (KSAs):

• Must demonstrate attention to detail.
• Must demonstrate oral communication and interpersonal skills to work within a team environment.
• Must have the ability to not share work information with others outside assigned NICS Unit/Section and its partners during and after employment.
• Shall demonstrate written communication skills sufficient to explain actions taken and how recommendations were derived.
• Must have proficient computer skills, including the ability to navigate Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) and Google Chrome; navigate multiple browser windows, and copy/paste to and from different applications.

Minimum Education and Experience:

• Bachelor's degree from an accredited university or college, or
• Minimum of at least two (2) years of relevant experience.

Disclaimer:

The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position.

Special Notes: Relocation is not available for these jobs. The government prefers contractor personnel be assigned full time (40 hours/week) and be available on site at the CJIS facility throughout the periods of performance. All work shall take place within the NICS Section, with a possibility to work Monday through Sunday, including all federal holidays except Christmas. Current work schedules include the following:

• Monday - Friday 6 a.m. - 2:30 p.m.
• Monday - Thursday 3 p.m. - 1:30 a.m.

ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.