Jr. Product Manager

Clearwater positions open to candidates located in greater Tampa Bay area.

The Jr. Product Manager is responsible for influencing one or more of KnowBe4’s commercial product offerings, which includes feature identification, prioritization, and specification. The ideal candidate will work directly with the Sales, Marketing, CSM, and Development Teams to define the product release process and coordinate all activities required to bring a product to market.  In addition, the individual in this role will gather and prioritize product and customer requirements, define the product vision, ensure the proper features/enhancements are being added to the product, and work closely with engineering to deliver winning products to the market.

Responsibilities:

• Influence the product strategy and roadmap; maintain respective product delivery roadmap
• Gather, document and refine requirements for the product features; aggregate and enrich feature requests into viable requirements 
• Translate product strategy and feature requests into detailed requirements and prototypes
• Research product market and interview SMEs to gather insights and draft product roadmap collateral with acquired data.   
• Draft and deliver Market Requirements Documents (MRDs) clearly articulating a focused definition of the target market, buyer/user profiles and any potential issues. 
• Draft and deliver Product Requirements Documents (PRDs) with prioritized features and corresponding justification to provide the level of detail needed for the research & development team to understand the capabilities, functionality, and features that are required to address the market needs identified in the MRD
• Work with external third parties to assess partnerships and licensing opportunities
• Help run beta and pilot programs with early-stage products and samples
• Be a subject matter expert with respect to competing product features
• Serve as the Subject Matter Expert for assigned product features
• Communicate details about product to areas of the organization such as Sales and Support
• Ensure proper/desirable operation of product
• Work closely with Engineering, Sales, Marketing and Support to ensure revenue and customer satisfaction goals are met
• Ensure new products or enhancements to existing product offerings support the company’s overall strategy and goals

Minimum Qualifications:

• BS degree in Computer Science, Engineering, Marketing, Business, or equivalent preferred 
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Experience with ticketing and tracking applications (Zendesk, JIRA, etc…) preferred 
• Experience with SDLC methodologies preferred 
• Experience with project management preferred
• Strong verbal and written communications
• Excellent time management and organization skills