Jr. Technical Account Manager (west)

Overview

As a Junior Technical Account Manager (TAM) at RTB House, you will draw upon your technical troubleshooting skills and client facing abilities to assist our TAMs, Ad ops teams and clients with technical projects as well as campaign setups and management of campaigns. This role is for a highly motivated self-starter seeking an impactful role at a fast growing international company making a splash in the US market. This responsibility includes building strong relationships across our Account Management, Technical Account Management and Ad Ops teams as we,ll as other internal stakeholders. 

About The Role

The Junior TAM role reports to the Associate Director of Technical Account Management. You will be working alongside a large and fast-growing US based Technical Account Management team. As a member of the TAM team, you will regularly engage with diverse internal and external stakeholder groups. Internally, you will be collaborating with cross-functional and international teams, but also engaging with Account Managers, Engineers and Graphics Designers on a day-to-day basis.

What you will do:

• Serve as a technical point of contact for TAMs, AMs and Ad ops.
• Support knowledge sharing, training and developing best practices across the team
• Assist with technical issues with regards to campaign launching and maintenance
• Learn and assist with the creation of advertising materials (dynamic ad banners)
• Assist with technical integration between our RTB House system and client’s analytics platform
• Work closely with our Account Managers to deliver high standards of customer service to our clients.
• Monitor and analyze the effectiveness of campaigns including pacing and performance to ensure campaigns are on track to deliver both budget and client goals.
• Work closely with TAMs and Ad Ops team on creating new processes/improving old processes
• Serve as the main technical point of contact for a dedicated book of RTB House business. 

What is required:

• Bachelor's degree or equivalent practical experience with 2+ years of experience working as a Technical Account Manager or as a Campaign Manager, ideally in digital advertising.
• You have excellent technical aptitude and acumen. You can quickly learn the ins and outs of our DSP to optimize and improve monthly client performance
• Hands-on experience with The Trade Desk, Google Display & Video 360 (DV360), Xandr, Amazon DSP or other demand-side platforms (DSPs) is a plus. 
• You have experience with Microsoft Excel and/or data analysis tools.
• Experience working with Google Analytics.
• You excel at learning new products quickly and often have an intuitive knowledge about how features work.
• Excellent verbal and written communication and a proven track record of working across multiple teams and stakeholders. Ability to communicate complicated concepts to non-technical audiences.
• Familiarity of the programmatic landscape, including DSPs, DMPs, RTB, tagging & bidding.

The salary range for this role is $88,000 - $113,000 in base pay, and is exclusive of any bonuses or benefits.  The base pay offered will be determined on a case by case basis based on your experience, skills, training, certifications and education, etc., and will be informed by market data.

Why RTB House:

YOUR WORKPLACE, YOUR CHOICE. We offer permanent remote work. Or in-office. Or a hybrid combination of both. Your choice. Do You! 

AWARD WINNING TECH. A recognized industry leader with industry wide acknowledgements for innovations including 

o 2022 Best Overall Programmatic Tech (buy side)' – drum awards 

o ‘2023 Top 50 Programmatic Power Players’ – AdExchanger

o ‘Best Places to Work’ - BuiltIn NYC, 2023

o ‘Great Place to Work’ certified - 2023

o 6x Fastest Growing Companies’ - Financial Times (top 1%)

o AI Excellence Award for AI Full Funnel Marketing Solution

o MarTech Breakthrough Award for AdTech Innovation

o Stevie International Biz Awards: AI Full Funnel Gold - "Most Innovative Company of the Year" 2021-2020-2019 (3X Award Winner) - Streaming Video Ads - "Customer Service Dept. of the Year" - Marketing/PR Solutions - AI / Machine Learning - Innovation of the Year for Social - AI / Machine Learning.

HAVE A VOICE. You will have a direct impact on the success of the company. Your work matters and is essential to the evolution, growth, and success of our business.

GROWTH. We prioritize your growth and career path with your goals and passions in mind, offer comprehensive and continuous training, and a stipend for external courses.

BENEFITS. Extensive benefits package including 100% coverage of your medical insurance premium, matching 401K plan, vacation days, sick days, office stipend, phone or internet stipend, baby cash, stipend for external training and more.

RECOGNITION. Performance bonus eligibility.

COMMUNITY. In-person and virtual events including coffee socials, happy hours, and off-site summits. You will get to work with amazing, inspiring, passionate people in one of the fastest growing sectors in online advertising.

About RTB House:

RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.

Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the globe. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions.

After successfully deploying Deep Learning into 100 percent of its algorithms in 2018, RTB House has continued its research in the field of AI. The AI Marketing Lab and Creative Lab were set up as new divisions of the company focused on inventing and advancing MarTech products. The company’s AI-based product offering includes retargeting and full funnel performance solutions as well as branding campaigns. 

Information on Equal Treatment Policies: US