Junior Account Manager eCommerce

Junior Account Manager - eCommerce

(Internal job title - Senior Associate – Sales account management)

• Location: Frimley

• Function: Commercial Sales

Please note that this role is not eligible for relocation support

Overview:

eCommerce is a Number 1 strategic pillar of SC Johnson’s growth strategy, and this is a great opportunity to join the team in a newly created and incremental role.

About the role

As a key member of the UK Sales team, your main responsibility will be the Ocado Account Manager in developing strategies, identifying business opportunities, and helping deliver the customer P&L within company guidelines. In addition, you will manage and execute Ocado-specific commercial & media plans, all while adhering to the brand's marketing objectives.

Furthermore, as part of your role, you will have additional responsibilities for Amazon Fresh. This includes overseeing the UK Amazon Fresh business and collaborating with relevant teams to ensure seamless execution of marketing initiatives.

Responsibilities:

Ocado Account Manager (85% of the role)

• Full Account Management for the SC Johnson portfolio across Ocado
• Ownership of overall customer KPI delivery (Revenue, Profit, Shares)
• Ownership of Ocado Joint Business Plan (JBP) negotiation, preparation and ongoing adjustments where needed
• Ownership of all retailer administration for the Ocado Account, driving a ‘right-first-time’ and heightened attention to detail mentality
• Define a strong conversion strategy for SC Johnson across all brands, and ensure flawless execution of Ocado media plans, including delivery on time in full, and improving creatives
• Work with eCommerce + Marketing to roll out SC Johnson’s digital shelf ambition through best-in-class content and creative updates and SEO optimisation
• Work with existing suppliers to improve Digital Shelf effectiveness (Profitero, Brandbank etc)

Amazon Fresh (15% of the role)

• Supporting the Amazon Associate Manager as well as ownership of Amazon Fresh
• Monitoring and managing performance of SC Johnson’s business in Amazon Fresh, including online media and promotions
• Ownership of Amazon Fresh AVN negotiation, preparation and ongoing adjustments where needed
• Explore ranging & promotional opportunities for Amazon Fresh
• Building strong working relationships with Amazon Fresh's key stakeholders

Experience you’ll bring:

• Solid account management experience within Grocery / FMCG. eCommerce experience would be an advantage.
• You have built winning sales plans, as well as negotiated and executed annual business plans
• Strong presentation skills (group and individual situations).
• An ability to think strategically and negotiate with buyers
• Challenging positively both internally and externally
• Excellent communication in group and individual situations

Behaviors you’ll need:

• Strong planning and organisational skills
• Ability to work well in a team environment and network cross functionally (team player ‘can do attitude’).
• Thinking big and taking a proactive approach to the customer
• Capacity to strike up relationships with multiple groups of people in different customers e.g. buying, supply chain, store operations
• A passion for making a difference

What’s in it for you?

• Competitive pay, car allowance, sales incentive & Profit Share
• Flexible starting and finishing times + 4.5 day working week
• Pension, Life cover & Health Insurance
• Shuttle bus service from local train stations, EV Charging Points + Cycle to work Scheme and plenty of free parking spaces
• Free onsite Gym + free classes

About us:

SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been leading with purpose for over 130 years, building top brands such as Raid®, Glade®, Kiwi®, OFF!®, Windex®, Ziploc® and more, in virtually every country. Through these household names, we are making a positive difference to the world around us. But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and support in their pursuit of individual and shared goals.

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Inclusion & Diversity 

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.