Junior B2B Account Manager

The B2B Commercial Team is the engine driving Nord Security’s growth in the corporate cybersecurity sector.

Our focus is on strategic partnerships and integrations. Engaging with clients and delivering impactful business solutions that secure their digital presence – this is what fuels our drive and success.

Main Responsibilities

• Take proactive steps to foster and enhance existing client relationships and ensure retention;
• Manage client renewals;
• Provide ongoing account & sales support to existing customers;
• Address basic technical issues or escalate them to senior team members/tech support;
• Help identify expansion and cross-sell opportunities;
• Inform existing customers of product updates;
• Assist the team to exceed sales goals and handle all inquiries in a timely manner;
• Manage Customer Relations Management (CRM) system proactively;
• Team & Cross department collaboration.

Core Requirements

• Good knowledge of customer relationship management, and sales principles;
• Previous experience in B2B or a sales environment, in general, is a bonus;
• Excellent written and verbal English communication skills;
• Ability to think strategically and have excellent problem-solving skills.
• Self-motivated and self-directed;
• Strong motivation to grow and deliver results; passionate about sales;
• Experience with CRM software (e.g. Salesforce) is a bonus;
• Strong organizational and time management skills;
• Available Full-Time in Vilnius or Kaunas.

Salary Range

• Gross Salary 1660- 2320 EUR/Month. The bonuses will be paid based on the results achieved.

About Us

Nord Security is a global leader in internet privacy and security solutions and Lithuania’s second tech unicorn. Established in 2012, Nord Security now has more than 1400 employees and serves millions of users worldwide. Our team has a global mission to shape a more secure and peaceful online future for people everywhere. With that in mind, we built several advanced cybersecurity solutions: NordVPN, NordLayer, NordLocker, NordPass, NordProtect, NordStellar, and Saily.

And we’re always looking to expand our team of:

• Future shapers

• Restless achievers

• Self-movers

• Honest communicators

• Team players

What We Offer

• Access to Nord Security products. We build solutions used by millions of users worldwide, and you’ll get to experience our products firsthand;

• Professional growth. Internal and external events, online training, conferences, books - everything you need to reach full potential;

• Health benefits. Private health insurance, online and on-site workouts, consultations to feel and be your best;

• Mental wellbeing. Access to mental health tools like Calm, Headspace, and Mindletic. Options for therapy to keep your emotional wellbeing in check;

• Team spirit. Team buildings and parties with games, shows, tastings, food coupons, gifts, and it’s on us;

• More free time. Stay with us and additional vacation days will be added to your calendar;

• Additional paid leave. Additional days are covered by us in cases of illness or special occasions;

• Flexibility. Flexible working time arrangement.

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