Junior Marketing Ops Production Specialist (Marketo)

We’re looking for a tenacious Marketing Ops Production Specialist to join the Marketing Operations Campaigns team! In addition to executing marketing campaigns, the MOPs Production Specialist will work on maintaining and optimizing Marketo operational campaigns (ex: lead routing, lead scoring, and privacy compliance programs). This is a fully remote role in India. 

• Receive and complete requests from operational teams such as MOPs Campaigns, Demand Gen Tech Ops, IT, and Data Operations
• Build, QA, test, launch, and troubleshoot marketing campaigns using Marketo and other marketing technology
• Be a subject matter expert of all Marketo operational campaigns
• Be a go-to team member for all advanced Marketo troubleshooting requests
• Design, maintain, and continuously seek opportunities to improve campaign execution processes and operational campaign workflows
• Be part of cross-functional projects involving lead/contact quality management
• Create and make ongoing updates to process documentation as needed
• Stay informed of Marketing Operations standard methodologies

• Understanding of Marketo
• Experience using marketing technology tools such as Salesforce, Adobe, and events management tools preferred
• Proficient in Microsoft tools (Excel/Word/Powerpoint) or Google Workspace
• Experience working with cross-functional teams
• A customer service attitude with a client-centric approach to working with collaborators

• Currently or formerly Marketo certified
• Experience with HTML and CSS, specifically around Marketo asset development
• Experience with JavaScript
• Experience building reports and dashboards in Salesforce
• General understanding of the buyer’s journey, marketing attribution, and channel tracking