Junior Site Reliability Engineer

Introduction
Seeking new possibilities and always staying curious? We are a team dedicated to creating the world’s leading AI-powered cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers so the door is always open for those who want to grow their career. A career in IBM Software means you’ll be part of a team that transforms our customers
challenges into solutions.

Your Role and Responsibilities
As a SRE Engineer you will specialize in ensuring the reliability and resiliency of our systems. Bringing a unique blend of knowledge and skills in both software and systems you will play a key role in analyzing business needs identifying and solving problems advising and designing solutions building and testing deploying and managing changes and maintaining well-engineered information systems and ecosystems.
You will work in an agile collaborative environment to build deploy configure and maintain systems for the IBM.
Working closely with our worldwide teams you will have a unique opportunity to gain first-hand experience with the latest technologies and be supported by a global team of IBMers to grow your own technical skills and develop your career.

Key Responsibilities:
• Identify and investigate issues using troubleshooting techniques in order to drive issues towards a resolution
• Work in a global team collaborating with IBMers to share recommendations solutions and ideas
• Look for enhancements and innovative solutions to help the services scale and improve existing technical support tools procedures or processes
• Develop and enhance your technical knowledge via projects and assignments as well as through IBM’s world class learning platform
• Be on on-duty rotation including weekend and holiday support as needed basis.

Required Technical and Professional Expertise
– Understanding of software development life cycle and delivery process
– Understanding of Cloud/DevOps/SRE engineering
– Familiarity with a modern configuration management framework
– Familiarity with one or more monitoring frameworks
– General scripting skills in at least one language
– Understanding with source control management
– Ability to manage multiple tasks while ensuring that commitments and timetables are met
– Ability to partner with internal stakeholders to adhere to operational solutions
– Ability to work with short timeline and under stress and oncall
– Goal oriented forward thinker that can provide solutions for technical problems
– Fluent in spoken and written English

Preferred Technical and Professional Expertise
– Familiarity with one or more monitoring/observability tools
– Familiarity with any major cloud provider
– Familiarity with Docker Kubernetes/OpenShift