Kabbage Sales Manager

Kabbage, an American Express Company, is setting a new standard in big data and FinTech and we are looking for a Sales Manager to help us in our mission to help small businesses be mighty.

Acquired by American Express in 2020, Kabbage is a leading FinTech company changing the way small businesses manage their cash flow. Applying automation and real-time data, Kabbage provides small businesses a suite of integrated cash-flow technologies from flexible lines of credit, digital business checking accounts, fast payments and predictive business analytics. Now with the powerful backing of American Express, Kabbage can offer millions of small businesses the opportunity to access digital tools to help them grow bigger, lasting companies. While we've received numerous awards and recognition-such as Entrepreneur's Top Company Cultures, Inc Magazine's Top Private Companies, GlassDoor's Best Places to Work, and Forbes FinTech 50-it is our people, our culture, and our leaders that make Kabbage such a great place to work.

At Kabbage, we strive to be the place where a diverse mix of talented people want to come, to stay, and do their best work. Our commitment to diversity and inclusion is reflected in our people, our partners, and our customers. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other wonderful characteristics that make us different.

You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Your mission:

In this role, you will be responsible for managing a group of ~7 Activation Specialist whose main objective is to get customers to utilize a specific product. Success in this role is measured by the team hitting and exceeding monthly sales goals and achieving daily metrics in a competitive yet collaborative environment.

What you'll be doing:

• Manage a group of Activation Specialists
• Conduct call monitoring for effective coaching and feedback
• Develop team through motivation, guidance, and product knowledge
• Track daily and monthly targets for team goals
• Collaborate with other teams within the organization

What we're looking for in you:

• 2-3+ years of Sales experience selling to SMBs
• Past telephone sales experience
• History of consistently exceeding monthly sales goals
• Experience selling software, platform and/or SaaS solutions to SMBs
• Has a desire to grow personally and professionally
• Colleague development and coaching skills
• Strong communication skills
• Salesforce experience
• Empathy: Demonstrate that you genuinely care about others.
• Creativity: Think outside the box; take risks and ignore doubts in an effort to challenge the status quo.
• Proactivity: Resourceful, has grit, and a positive "can-do" attitude; acts without being told what to do.
• Flexibility/Adaptability: Can handle rapidly changing priorities and projects.
• Analytical Skills: Able to structure and process qualitative or quantitative data and draw insightful conclusions from it; exhibits a probing mind and achieves penetrating insights.
• Follow-Through: Follows through on items without being managed.
• Communication: Excellent communication and influencing skills and ability to work across multiple groups with ease.
• Colleague Development: Ability to provide back and forth feedback with direct reports to help progress career development and individual performance

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) and, for medically eligible* colleagues, a booster shot, in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

*Booster eligibility: The CDC has established guidelines for when adults are eligible to receive booster shots depending on when they completed their initial vaccine series (currently five months after the Pfizer-BioNTech and Moderna vaccines, and two months after the J&J Vaccine). If you have completed your primary vaccine series but have not yet reached your booster eligibility date, you will be able to come into the office; however, you will need to complete your booster within 30 days of becoming eligible to continue coming in and participating in company-sponsored in-person events.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.