Key Account Manager, Western Accounts

THE COMPANY:

Juul Labs’ mission is to impact the lives of the world’s one billion adult smokers by eliminating combustible cigarettes. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details.

Location: Midwest, Open on US Midwest location

50% Travel Required

ROLES AND RESPONSIBILITIES:

JUUL is the market leader in the e-Cigarette category with a tremendous amount of growth potential within the Key Account Manager, Western Accounts. This role reports directly into the Director of National Accounts for the Western Accounts and will be responsible for the growth/partnership of some of our largest accounts, as well as, collaborating with the National Account Sales & Trade Marketing team to maximize sales opportunities. This is an exciting opportunity to elevate sales execution within an existing retail chain as well as expanding JUUL sales and distribution. As the Key Account Manager, Western Accounts you’ll be successful by utilizing several different skill sets, including the ability to manage chain customers, develop fact-based category leadership programming, as well as communicating across several internal and external stakeholder groups to drive sales execution for each chain account.
KEY RESPONSIBILITIES:

• Manage 5-6 strategic account chains through a combination of maintaining a regular call frequency to elevate rate of sale and establish new selling opportunities within the chain
• Create successful fact-based solution selling presentations that maximizes JUUL ROI and meets the needs of the individual account
• Collaborate with Trade Marketing and Category Leadership team to develop custom Loyalty Programming to drive rate of sale, fill distribution gaps, execute pricing and promotional programs and provide market insights
• Maintain and increase JUUL’s in-store presence at each account regularly visiting stores
• Effectively communicate with account call point, JUUL internal departments, and partner distributors to develop and execute sales strategies
• Routine management of sales execution and category leadership
• Work across internal departments to resolve any customer issues
• Collaborate with category and analytics team in creating presentation decks for quarterly account reviews
• Work remotely and must manage schedules and time effectively

PROFESSIONAL QUALIFICATIONS:

• Minimum of 5-7 years of Key Account Sales experience, preferably in the consumer products industry
• Analytical working knowledge using IRI, AC Nielsen and MSA
• Proven sales leadership ability with advanced business development skills
• Proven excellent verbal/written communication skills with internal and external stakeholders
• Convenience Channel headquarter call point experience
• Highly self-motivated, results oriented, and ability to drive category leadership sales execution
• Highly adaptable and inherently motivated to develop a portfolio growth strategy within the industry
• Strong internal and external customer orientation with the ability to succeed in a team environment
• Prior experience with vapor or tobacco product category helpful
• Advanced skills in Microsoft Office (Word, Excel, PowerPoint)
• Overnight Travel: 60%-70%

EDUCATION:

• Bachelor's Degree in Business or related field

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals - and exceed them
• Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision benefits