Knowledge Management Manager

Job Family:

Management Consulting

Travel Required:

None

Clearance Required:

Active Public Trust

What You Will Do:

Manage and work with a team responsible for Knowledge Management across five divisions within a federal clients organization including maintaining, upgrading, and training the knowledge base and the team that develops articles and SOPs for each division.

Responsibilities include:

• Conduct evaluation strategies to gauge knowledge program effectiveness and return on investment. This can include metrics collection, analysis, and reporting.
• Deploy training, communications, and awareness programs related to knowledge management and identify ways to improve the current knowledge management system.
• Develop requirements for a Knowledge Management platform transition.
• Foster talent growth within a team of Senior Consultants and Consultants.

This role reports directly to one of the primary clients that owns the knowledge base and the project Director at Guidehouse.

What You Will Need:

• A bachelor's degree from an accredited institution.
• 5 (five) or more years proven knowledge management experience leading content and information architecture strategy.
• 3 (three) or more years managing direct reports responsible for development and operations/maintenance of knowledge management systems
• Experience in the areas of project and program management, consulting and customer centricity, communication and influence, and digital and data fluency.
• Must be efficient, communicative, and organized to succeed in this role.
• Must be able to collaborate and flex resources across the larger team of 13 teammates.
• Must have experience in the Business Development process.
• U.S. citizenship and the ability to obtain and maintain a federal Public Trust.
• Candidates should reside within a reasonable number of miles to the Washington, D.C. Guidehouse Office.

What Would Be Nice To Have:

• Experience with Knowledge Management platforms, specifically Jira and Confluence.
• Experience identifying and communicating process improvement opportunities.

#LI-AS1

The annual salary range for this position is $109,100.00-$163,700.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.