KYC Program Manager

As a member of the Meta FinTech Compliance Team, you will be executing on large-scale projects in the payments area including new product launches, control automation, and technology migrations. You will interact with other Team Leads to continually help drive process innovation and operational experiences across Know Your Customer (KYC) in the Payments Compliance area. At times, you will work collaboratively with a dynamic group of cross-functional stakeholders including but not limited to Legal, Product, Engineering, Finance and Marketing. You may have side projects to help create innovative scalable AML compliance systems and processes to harness the "transactional" power of Facebook, Instagram, WhatsApp, Messenger and other Facebook companies. You will help Meta FinTech ensure that its compliance policies, internal controls and systems help Meta in its mission to "make the world more open and connected."

KYC Program Manager Responsibilities:

• Manage multiple complex projects simultaneously, monitoring progress, dependencies between projects, and ensuring timely completion.
• Track program performance against key metrics, identifying areas for improvement and taking corrective action.
• Define, map, and document complex operational processes, coordinate change management processes (e.g. developing training materials, conducting train-the-trainer sessions, etc.) and monitoring quality.
• Drive enhancements in KYC processes that adapt to regulatory changes or emerging industry best practices including: - Evaluating and articulating AML/CTF risks and coverage, - Proposing and executing on changes to processes, - Providing input and feedback for new and existing KYC models
• Execute against agreed to test plans
• Partner with appropriate stakeholders both within first, second and third line of defense to document KYC controls.
• Provide input to various risk assessments for our AML/CTF Program.
• From time to time you may be asked to help provide various compliance training on policy and operations training relating to the AML/CTF Program.
• Be a team member on a project or operational basis that may include cross-functional teams and/or vendors.

Minimum Qualifications:

• Bachelor's degree
• 3+ years experience in a program manager function
• Experience in a compliance department or other internal control function at a financial technology or technology company
• Experienced in effectively conveying complex information to various stakeholders.
• Experienced analyzing data, identify trends, and make informed decisions.
• Experience in developing and executing comprehensive program strategies aligned with organizational objectives.
• Experience in process modeling and documentation
• Experience as a team lead on cross-functional projects demonstrating impact, and influencing and leading organizational change
• Experience building relationships and experience working collaboratively as part of a team
• Understanding of AML/KYC controls and regulatory landscape

Preferred Qualifications:

• Proficiency in data analysis and techniques (SQL)
• Experience communicating to different levels in an organization
• Experience working in a team environment with a track record of building relationships and working collaboratively

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

$116,000/year to $168,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.