Laboratory Supervisor

JOB DESCRIPTION

• Supervises the day-to-day delivery of high-quality testing services.
• Monitors the daily productivity and quality of work, allocates resources as required and troubleshoot/escalate problems as necessary.
• Schedules, assigns, reviews and coordinates workflow to assure proper utilization and training of lab staff, ensuring all work is in accordance with regulatory and organizational policy, accreditation/compliance requirements.
• Provides input into the annual budgetary goals, capital expenditure budget for lab equipment and tactical plans for assigned lab team.
• Contributes to preparing instructions for test methods, procedures, quality control and maintenance procedures.
• Examines test samples, test performance and provides input regarding issues and/or problems with test/data sheets.
• Operates machines and lab equipment, may perform routine maintenance of designated test equipment and laboratory area.
• Integrates continuous improvement concepts and techniques into all aspects of the job.
• Under supervision, manages the performance of direct reports by defining accountabilities, establishing performance objectives, providing feedback and guidance, assist in hiring and ensuring that all policies are understood and adhered to.
• Read and follow the UL Solutions Code of Conduct and follow all physical and digital security practices.
• Other duties as directed.

QUALIFICATIONS

• High school diploma or equivalent required.
• Has demonstrated the ability to communicate in a variety of methods i.e. written, verbal, etc. .
• Ability to build and maintain good working relationships.
• Demonstrated ability to coach and train others.
• Able to develop and present training materials using a variety of methods (group presentations, video, etc.).
• Ability to analyze data and trends and draw useful conclusions.
• Has strong customer focus and effective customer service skills.
• Understands the impact of changes to requirements and can understand and communicate the impact to the test method.
• Ability to work onsite Monday through Friday in Rogers, AR.

ABOUT US
A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth.
The UL Certification Marks serve as a recognized symbol of trust in our customers' products and reflect an unwavering commitment to advancing our safety mission.
We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.
From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world. Our science is your advantage.
Mission: Working for a safer world
ABOUT THE TEAM
UL Solutions' Retail and Consumer Products business helps retailers and consumer goods manufacturers meet increasingly complex challenges with its expertise in quality, chemistry and sustainability. Global well-known retailers have trusted UL Solutions to help it deal with major business risks and opportunities in the retail environment, including product quality and sustainability, materials and chemicals, global supply chain and omni-channel sales, so as to help enterprises bring products to the market faster and control changing regulatory requirements.