Last Mile Coordinator

Last Mile Coordinator

Position ID: req42163

Sector: BA North America

Functional Area: Supply Chain

Location: Charlotte Office

Number of Openings: 1

Employment Type: Permanent

POSITION DESCRIPTION:

Last Mile Coordinator

Join us where we're taking delivery above and beyond.

At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.

Join us in our exciting quest to build the future home.

All about the role:The Last Mile Coordinator resides with in Electrolux's group Supply Chain organization specifically within the Electrolux Delivery Center (EDC) network. This role will own, support, and manage network performance metrics including exception management routines to drive excellence in Electrolux Home Delivery and Installation by working closely with our Last Mile 3PL providers and internal stakeholders to ensure an effective operation of the delivery and install network and providing prompt resolution of issues encountered during an order's life cycle.

What you'll do:As the Last Mile Coordinator, you will perform daily audits on Last Mile deliveries to their successful completion to support cost savings projects and enhance operational flow. Your attention to detail will help you successfully verify Last Mile documents such as proof of delivery, proof of billing, and completed installation documentation and escalate any deviations from company standards. In addition, you will utilize Last Mile digital tools for internal and customer communication as well as communicate with 3PL partners on order updates and resolution of open issues.If you have a strong sense of urgency, analytical, and looking for a career growth opportunity, we welcome your application!

This is your chance to become a crucial part of a revolutionizing new organization in Electrolux and the Home Appliances industry. We offer great potential for personal and professional growth, and in exchange we count on your commitment, curiosity, and eagerness to create value by bringing the last mile to the next level.In detail, you will:Reconciliation of past due EDC orders.

Provide feedback to region managers.

Document claim detail: file claims with 3PL providers and report claim recovery.

Validation and approval of 3PL invoices. Ensure prompt invoicing and payment of services.

Provide ad-hoc delivery and install status reporting.

Manage integration health between order management and last mile operational systems.

Qualifications required:

High School Diploma or GED, Bachelor's degree preferred

Demonstrated experience with data analysis and measurement reporting.

Intermediate Microsoft Office suite skills (Access, Excel, PowerPoint, Word).

General knowledge of home delivery business concepts and their impact to business profitability.

SAP experience preferred

Where you'll be:This position will be based at our North American Headquarters in Charlotte, NC.

Benefits highlights:Medical benefits start day one

Generous 401K match

Tuition reimbursement opportunitiesAs part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.

Find more on:

Electrolux North America: https://www.linkedin.com/company/electrolux/life/northamerica/

Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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COMPANY DESCRIPTION

Electrolux shapes living for the better by reinventing taste, care and wellbeing experiences, making life more enjoyable and sustainable for millions of people. As a leading global appliance company, we place the consumer at the heart of everything we do. Through our brands, including Electrolux, AEG, Anova, Frigidaire, Westinghouse and Zanussi, we sell more than 60 million household and professional products in more than 150 markets every year. In 2017 Electrolux had sales of SEK 122 billion and employed 56,000 people around the world. For more information go to www.electroluxgroup.com.