Launch Manager

Company Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

The Launch Manager is responsible for ensuring cross functional alignment, communication, tracking, and overall readiness for software offers and product launches with the goal of delivering solutions on plan. The Launch Manager is there to enable excellent customer experiences by leveraging repeatable processes and deliverables (This position is remote eligible anywhere in the US.)

The successful candidate will be an expert in process/project management with proven collaboration and project management skills to align all stakeholders for delivering successful launch outcomes with minimal direction. The Launch Manager is responsible for collaborating with Product Management and Engineering, Marketing, Sales Enablement, Finance, Order Management and Legal throughout the launch process, to ensure all stakeholders are thoroughly educated on the new launches and their expected involvement. Strong communication skills are needed to inform stakeholders of risks and contingency plans. The role is a vital part of the Portfolio Operations team, bridging the gap between concept and execution. 

To excel in this role, you:

• Can drive a cross functional group of business functions towards a common goal

• Can multi-task across a number of simultaneous product launches

• Are adept at driving consensus and finding creative options when posed with constraints

• Thrive on ambiguity

• Understand the technical and legal aspects of decisions being made and are able to clearly articulate these to stakeholders

Essential Functions

• Build, maintain, and communicate product launch plans and track the deliverables, milestones, risks, and dependencies from the cross functional launch team

• Identify cross-functional stakeholders and their associated launch plan tasks/deliverables

• Ensure all stakeholders understand their needs and commitments for each launch

• Anticipate issues, proactively explore contingencies, and provide escalation management throughout new product launches

• Advocate for all stakeholders throughout the launch cycle to ensure they have the support needed to succeed

• Ensure a successful customer journey is given appropriate consideration by including early engagement of the appropriate internal stakeholders to provide the necessary input

• Able to determine sufficiency of deliverables, both directly and indirectly

• Collaborate and coordinate with leaders across organizations whose timelines must synchronize to ensure customers and company stakeholders are informed about product launches and launch readiness, in a predictable and reliable manner

• Collaborate with other members of the Launch Management team to develop/enhance tools and processes to improve collaboration and reduce redundancy to ensure launch success

Requirements:

• A minimum of 5 years of related experience in program management with a Bachelor's degree; Masters degree is a plus

• Excellent verbal and written communication.

• Ability to understand and communicate the big picture while being able to be detail-orientated about execution

• Self-motivated, results-driven with a strong sense of urgency.

• Excellent project management skills

• Able to navigate a highly-matrixed organization and gain trust with leaders across multiple layers 

• Highly customer-focused

• Bachelor's degree

• 5+ years of experience

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits effective Day 1
• 401K with Company Match and Day 1 vesting
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.