LCM Support Consultant (24/7 production support)

Introduction
As an Application Developer you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment.  The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally collaborating and integrating code into enterprise systems. You will have access to the latest education tools and technology and a limitless career path with the world’s technology leader. Come to IBM and make a global impact!

Your Role and Responsibilities

1. Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.
2. Has experience or knowledge on Incident and Problem management .
3. Health check and monitoring production system and job scheduling to ensure SLA is meet .
4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
6. Continuous improvement of the system e.g. job automation performance tuning.
7. Should be able to identify and fix the bugs.

Required Technical and Professional Expertise

1. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java Spring-boot Microservices.
2. At least 3-5 years of working experience preferably in Banking or Anti money laundering.
3. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.
4. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs .
5. Good knowledge in Linux/Unix/Windows environment and scripting.
6. Hands on experience on monitoring tools like Grafana has added advantage.
7. Should be open to learn and adapt to new technologies.
8. Knowledge on GIT Bitbucket and Jenkins has added advantage.
9. Knowledge on Actimize/Hadoop has added advantage.

Preferred Technical and Professional Expertise
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