Lead Actuarial Technician

Job Summary

This position is responsible for providing expert product advice/support in the process of executing new products or any enhancements to existing products.  This position is responsible for maintaining a thorough understanding of life and annuity products, business platforms, and providing ongoing support of retail projects and initiatives.  Responsibilities are inclusive of product training, development of product supporting checking tools and administrative system verification to ensure product integrity is achieved.

This position will be part of the Retail Product - Implementation Team. 

Duties and Responsibilities 

• Ensure that new products or any enhancements are correctly supported and supporting tools provided in order to implement on administrative and illustration systems properly
• Lead the enhancement of checking tools, calculators and models used to support products/riders
• Lead Actuarial Meetings and contribute as an active thought leader
• Develop contract summaries
• Collaborate constantly with business partners to stay on top of changes in requirements
• Collaborate across teams and levels during projects and issue resolution
• Advise on plan setup and test plans
• Support the drafting and testing efforts for products and product features
• Support in drafting and reviewing contracts and riders
• Support or create competitive analysis tools/reports
• Drive improvement of processes and documentation
• Conduct peer reviews of product/feature checking tools
• Function as a subject matter expert in actuarial concepts
• Provide recommendations pertinent to business needs based on analysis
• Support marketing team with accurate tools/graphs needed to support collateral material/adreview
• Mentor and coach other team members
• Validation of test results and error resolution both for the Implementation team as well as others
• Validation of SOX audit controls
• Troubleshoot production incidents/remediation support
• Research and respond to policyholder questions/concerns
• Provide calculations for features not supported systematically (PHS)
• Provide support for automated and ad-hoc reports

Experience and Education Requirements

• Bachelor’s degree required – Preferred in Mathematics, Actuarial Science or related technical field
• Life insurance and/or annuity product knowledge is required with preference for Indexed UL and Fixed Indexed Annuity experience
• Strong technical, analytical, organizational, computer, and team skills
• 3-6 years’ experience in the financial services industry
• Able to perform in a fast-paced production environment while addressing multiple projects and responsibilities at once
• Experience working directly with third party vendor programmers and actuaries to correctly implement and test products

Knowledge, Skills and Abilities

• Familiarity with Insurance administration systems, compensation systems and producer web sites
• Proficient in Microsoft Office Applications (Word, Excel, PowerPoint, Access)
• Proficient with database structures and tables, spreadsheet applications and working knowledge of Visual Basic or related applications.
• Must be extremely detail-oriented, analytical and be able to handle multiple projects with minimal oversight
• Team player with demonstrated ability to proactively identify issues and to influence key project decisions to achieve desired outcomes
• Self-starter who demonstrates strong initiative and is able to operate efficiently in unpredictable and challenging project environments
• Ability to interact with personnel at all levels of the organization in both technical and business areas successfully
• Lead projects while working collaboratively with team members and taking ownership of the work
• Excellent verbal, written, interpersonal, and presentation skills
• Familiarity with CRM tools

Other Requirements

• Perform other functions, duties and projects as assigned
• Regular and punctual attendance
• Some travel may be required (less than 10%)
• Typical professional office environment with periods of extended sitting required