Lead Administrator

• Strong working knowledge in designing and development of custom solution in ServiceNow.
• Knowledge of system design and development used within Service Oriented architecture and web services integration (REST/SOAP, WSDL, JAXWS)
• Strong working knowledge of ServiceNow components such as Integration-Hub ? Spoke, Service Catalog, Change/Incident/Problem Management, Knowledge, Asset Management, CMDB, Discovery, CSDM HRSD, Employee Portal.
• Strong knowledge in Java Scripting.
• Experience with data structuring standards including XML and JSON.
• Participate in the development of business requirements ensuring a thorough understanding of business needs and processes.
• Conceptualize, design, code, and test ServiceNow solutions that deliver new system capabilities, system enhancements or defects.
• Design and develop Enterprise Service Management solutions using ServiceNow.
• Collaborate with fellow team members to improve the quality and scalability of supported systems and provide recommendations.

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