Lead Administrator

Job Description

Position Title

Sybase Database Administrator L1

BAND

Location

India

Department

Middleware

Role Summary

As a L1 resource of his /her team, he /she:

• Takes up technical tasks and support day to day BAU tasks/Incidents/RFC's.

• Works in line with policies based on LEAN- best practices.

• Assist L2/L3 Team.

• Monitors various Service Now queues and emails.

Key Responsibilities

Technical Expertise

• Experience to Production Server Environment.

• Backup and restore of databases.

• Should have handled database installations and patching as Sybase/Postgress DBA.

• Installation and configuration of Sybase/Postgress Server and troubleshooting.

• Troubleshooting and resolving user access on databases level.

• Application DBA Exposure.

• Sybase/Postgress 12.x and above database administration experience.

• Knowledge in Replication, Clustering in Sybase/Postgress.

• Exposure to new features of current Sybase/Postgress version

• Development support/debugging procedures.

• Unix ,Linux administration experience is desired.

Shift/Oncall & Weekend Support

Flexible to work in shifts

Shift

Timings

Morning Shift

4.30AM to 1.30PM

Afternoon Shift

11.30AM to 8.30PM

Afternoon Shift 1

12.30PM to 9.30PM

Evening Shift

2.30PM to 11.30PM

Evening Shift 1

3.30PM to 12:30AM

Day light savings Period- Nov to Mar ( 1hour ahead)

Public Holiday Support - Paris Holidays (Client Holiday) will be followed as public holidays and not India holidays

Process & Tools

• ITSM tool- HP Service Now - Ticketing tool for INC/SR/Change/Problem tickets.

• In-house tools.

• HP OMI for monitoring.

• Basic knowledge on ITIL Process & Practices.

Educational Qualifications

• Bachelor's degree or Master's degree in Information/Computer technology preferred.

Key Competencies:

• 2yrs (Min) to 3 yrs of relevant experience in Sybase/Postgress database administration.

• The candidate should have worked in a SLA driven environment.

• Ability to work in a flexible, team-oriented and constantly changing environment.

• Good Oral and Written communication skills.

• Sybase/Postgress Certification.

• Scripting language exposure like Python and PowerShell scripts.

• Having previous banking BAU support will be added advantage.

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