Lead Business Intelligence Analyst

Job Requisition ID #

23WD68631

Position Overview

Autodesk's Customer Experience (CX) Analytics team is looking for a passionate and driven Data Analyst with proven experience driving organizational change through rigorous data analysis. This role will perform deep data mining and statistical behavioral analysis of Autodesk's customer data and will partner with internal business stakeholders to refine key success measures and find insights to drive program efficiency. They will play a significant role in shaping a customer-focused and data-driven culture.

Join a dynamic team that is helping to transform business decisions and processes with actionable customer insights gained from meaningful research, analysis and measurement of the Autodesk customer experience.

Job Title: Lead Business Intelligence Analyst

Location: San Francisco, CA

Responsibilities

• Work collaboratively and cross functionally to define and meet stakeholder requirements
• Translate business objectives into technical data requirements and balance them with technical feasibility, recommending changes in development, maintenance and platform standards as necessary
• Perform deep dive analyses to understand trends, anomalies and insights that will drive operational improvements
• Craft data stories through presentations, written summaries, and data visualizations that accurately outline problem statements and provide actionable and unbiased intelligence and recommendations
• Communicate findings from initiatives with clarity and accountability to the broader organization/stakeholders
• Clearly document provenance of data, ETL logic, and code used to develop models
• Proactively identify areas in which analytics efforts can answer business questions, drive operational improvements and business value
• Spearhead the development of insight-driven tools & dashboards and provide ongoing support regarding functionality and data-integrity

Minimum Requirements

• Proficiency using SQL to query large datasets
• Proficiency with Google Analytics and/or Adobe Analytics
• Advanced experience with Microsoft Excel (pivot tables, advanced modeling, creating charts/graphs) and PowerPoint
• Experience with BI development and database systems such as PowerBI, Looker and Tableau
• Experience with scripting languages such as R, Python or equivalent
• Experience with Qubole, Snowflake or equivalent

The Ideal Candidate

• Extensive experience in roles combining data analysis/business intelligence, research and strategy
• Strong problem-solving skills and sharp business judgment
• Data-curious, interested in telling the story behind the data
• Detail-oriented, ensuring data accuracy and consistency
• Exceptional communication skills, attentive listener and compelling influencer
• Open to new ideas and respectful of differing opinions/perspectives
• Addresses difficult problems head-on and challenges the status quo
• Can adapt to change and is open to learning new skills
• Self-motivated and can work independently in a fast-paced environment
• Highly collaborative and can work cross-functionally, while cultivating relationships with colleagues and stakeholders
• Passionate about improving the customer experience

Click below to learn more about our benefits in the US.

https://benefits.autodesk.com/

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.

Salary is one part of Autodesk's competitive package. For U.S.-based roles, we expect a starting base salary between $109,500 and $187,770. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.