Lead - Business Operations

What is Polygon Labs?

Polygon Labs develops Ethereum scaling solutions for Polygon protocols. Polygon Labs engages with other ecosystem developers to help make available scalable affordable secure and sustainable blockchain infrastructure for Web3. Polygon Labs has initially developed a growing suite of protocols for developers to gain easy access to major scaling solutions including layer 2s (zero-knowledge rollups and optimistic rollups) sidechains hybrid chains app-specific chains enterprise chains and data availability protocols. Scaling solutions that Polygon Labs initially developed have seen widespread adoption with tens of thousands of decentralized apps unique addresses exceeding 225 million over 1.2 million smart contracts created and 2.56 billion total transactions processed since inception. The existing Polygon network is home for some of the biggest Web3 projects such as Aave Uniswap and OpenSea and well-known enterprises including Robinhood Stripe and Adobe. Polygon Labs is carbon neutral with the goal of leading Web3 in becoming carbon negative.

Job Summary:

Polygon Labs is looking for Business Operations Lead to support business operations across all Polygon Labs teams - business development marketing finance and human resources. Reporting directly to the Head of Business Operations this role will look for opportunities to optimize the day to day operations of the Polygon leadership team as well as the wider organization.

This team member loves creating and implementing new operational processes while keeping perspective of the overall market and strategic objectives of the business to ensure maximum efficiency and effectiveness.  A successful candidate will thrive in high-velocity unstructured environments collaborating with diverse teams and is proficient at optimizing business processes driving execution and demonstrates unwavering follow through.

You are someone who loves to bring clarity from ambiguity and knows how to build a culture of trust growth collaboration and excellence.

Key Responsibilities:

• Planning and Business Rhythm: Run organizational planning in alignment with all functions to develop objectives setting & key results (OKRs) processes reporting processes (e.g. QBRs) resource planning and hiring internal engagement and communications.

• Business Process Improvement: Manage and improve processes to minimize complexities and optimize to promote effective operations. This includes optimizing day to day business operations launching and scaling new initiatives creating and deploying new operational processes.

• Systems Review: Assess current utilization of systems/software and work with stakeholders for continuous improvement to ensure frictionless processes are in place. Make recommendations for new systems and processes when needed.

• Remote Work Philosophy: Develop necessary strategies and systems to promote effective work from home practices globally.

• Partner to Human Resources: Support the creation of leadership development strategies succession planning and organizational design.

Qualifications:

• 6+ years in project management or strategy and operations.

• Ability to think strategically and tackle open-ended problems with strong problem-solving skills.

• Exceptional verbal and written communication skills and confidence leaning into change management to anticipate and play out issues before they arise.

• Excellent analytical skills and attention to detail.

• Ability to digest complex data and present findings in a clear manner that drives decision making and outcomes influencing others to act.

• Ability to go beyond the recommendation to execution.

• Strong stakeholder and project management skills to effectively influence and manage expectations with senior management and cross-functional teams.

• A desire to learn as you'll often be answering questions that have never been answered before which requires a high level of intellectual curiosity and an eagerness to dive into new problems domains tools and techniques.

• An enthusiasm for all facets of web3; staying on top of industry trends is a big plus.

Polygon Labs Perks

The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes the following benefits:

Remote first global workforce

Industry leading Medical Dental and Vision health insurance*

Company matching 401k with 3% match*

$1500 Home Office Set Up Allowance (life-time max)

$200 Annual Book Allowance Program

$75 Monthly internet or phone reimbursement

Flexible Time Off

1 company wide wellness Friday day off per quarter

Company issued laptop

Egg freezing mental health and employee wellness benefits

*In certain countries medical dental and vision is fully covered for employees & their dependents. This is country and plan specific.

*401k is for United States employees only

Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.

If you think you have what it takes but don't necessarily meet every single point on the job description please still get in touch. We'd love to have a chat and see if you could be a great fit.

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