Lead Business Process Specialist - SAP

Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
IT IS YOUR TIME!
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.
Important:
-Don't forget to include a resume (CV) in English in your profile in Workday.
-Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status.
Job Summary :
The Lead Business Process Specialist is responsible to ensure the accurate completion of SAP-based Order Management Process (OMP) projects and business requests. This includes working with multiple business partners to document their needs and requirements of the engine business community as well as designing, testing, and implementing logical solutions to break fixes & enhancements in SAP-based Order Management Process (OMP). This position supports the Engine "quote to cash" process globally and works closely with business partners in Product groups, Industries, IT, tax, accounting, account coordinators and transportation as an SME (subject matter expert) for the order management process. This is an exciting opportunity to have visibility of different types of projects within the Energy & Transportation segment, expand business acumen and leadership skills.
What you will do:
Ensure project execution and delivery across all workstreams, structure and lead teams, manager overall project plan with development, deployment, and on-going maintenance, risk and issue log management and ensure solution functional works across the OMP (Order Management Process) portfolio.
Consult on business partners requirements and propose solutions and business cases.
Provide functional configuration, maintenance, and support for Customer Solution Quoter (Dealer Ordering tool), Sales and Distribution (SD), Design to Order (DTO), and OMP interfaces to legacy systems
Document and communicate business issues to a technical team so issues may be routinely identified and resolved.
Consult with technical team on the design for system break/fix and enhancements of technical projects.
Ensure that the design and implementation of technologies are compliant with existing standards and processes.
Reduce work-around processes to simplify quote to invoice process.
What You Have:
Core Application Systems: SAP Sales and Distribution extensive knowledge.

• Helps create contingency plans for core applications.
• Identifies key players, roles, and responsibilities.
• Investigates application-related issues.
• Recommends enhancements and/or solutions for major application systems.
• Clarifies development methodologies or processes.
• Explains relevant documentation, standards, policies, and practices.
• Documents phases, activities, deliverables, and processes.

Business Analysis: Expert level.

• Champions the use and development of new techniques for business analysis.
• Demonstrates Intellectual curiosity when dealing with the business requests
• Creates lists of business scenarios for evaluating performance of the system's changes.
• Establishes best practices, guidelines, and procedures.
• Trains others to achieve optimum results.

Analytical Thinking: Extensive experience.

• Seeks discrepancies and explains variances when analyzing business cases.
• Organizes and prioritizes steps to remedy situations.
• Identifies possible causes for problems.
• Quantifies costs, benefits, risks, and chances for success.
• Breaks down complex problems into components.

Communication: Extensive experience.

• Ability to simplify complex information and develop clear communications and presentation materials to a variety of audiences.
• Ability to adapt to multiple cultures and countries.

What You Have - Basic Qualifications:
Native or Advanced English.
Bachelor's Degree or equivalent experience.
Top candidates will also have:
Experience with Order Fulfillment processes.
Experience with Lean principles and practices.
Understanding of the Caterpillar organization, products, policies, and procedures.
Some of the offered benefits*:
• Medical plan
• Dental plan
• Medicines reimbursement
• Gympass
• Psychological, Legal, Social and Finance Support Program
• Private pension plan
• Profit share
• Meal assistance
• Christmas basket
• Transportation
• Life and personal insurance
• Extended maternity and paternity leave
• Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport
* Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location.
The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.) to contact candidates. Available vacancies are only advertised through the company's official channels (www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc), and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: https://www.caterpillar.com/pt/careers/apply-now/help.html
Posting Dates:
October 3, 2024 - October 10, 2024
Caterpillar is an Equal Opportunity Employer (EEO).
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