Lead Business Readiness

Position Title: Lead Business Readiness (P4)

Company Summary

Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand-connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we're the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B.

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we're an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Role

As our business grows, we're seeking someone who is passionate about people, is a strategic thinker and planner, has a natural ability to influence senior-level leaders, and who can execute on multiple projects at a time. The Lead Business Readiness will shape how we collaborate with partners to intake and prioritize business unit gaps impacting the ability of teammates to do their jobs well. This role will plan, coordinate and execute on the business unit activities related to building education and understanding in support of teammate performance. This could include supporting managers and teammates to deepen their knowledge of job roles and responsibilities, procedures, and processes through communications and training solutions. This role is responsible for planning and ensuring the success of these activities, inclusive of deliverable creation.

Responsibilities

• Collaborate with partners to develop the business unit strategy to intake and prioritize gaps impacting teammate performance that complement the business unit portfolio of initiatives
• Lead meetings with senior leaders to prioritize teammate performance needs; guiding and influencing meeting discourse to achieve objectives
• Drive outcomes with cross-functional team members and stakeholders, including creating relevant solutions & materials focused on building education and understanding of critical business gaps
• Ensure all materials are excellent, reflect our brand, align with our corporate culture
• Drive work efforts and measure the success of business readiness activities, including impacts to stakeholders
• Work collaboratively with the Talent team to support training efforts: serve as the business unit point of contact, define rules of engagement, lead the intake process, and provide input on training needs prioritization
• Work collaboratively with the Enterprise Change Management team and Enterprise Internal Communications team as needed

Expectations

• High degree of initiative and capacity to continuously prioritize long-term plans with short-term urgent priorities

• Embrace of ambiguity and desire to leave your fingerprint on how we manage internal programs to support managers and teammates
• Collaborative work done in a way that balances great decision making with measured speed of implementation
• Ability to influence conversations and work through building of relationships, thoughtful framing of issues, and building influence through excellent work
• Ability to articulate our company's business strategy, value position and focus on delivering for our customers
• Curious and investigative; knows how to identify, extract, and distill complex ideas into simple messages and imagery
• Strong presentation skills, with the ability to construction content that engages, explains, and enlightens audiences to influence change
• A team player wo his proactive and knows how to work with others to deliver against objectives - ability to flex and be pragmatic to achieve the right outcomes

Education/Certifications

• BA/BS degree in Business, Communications, Marketing, Organizational Development or equivalent education and experience required; MBA or Master's degree preferred

Experience/Minimum Requirements

• Minimum five (5) or more years of relevant experience in a consulting or industry role, managing projects in a fast-paced business environment
• Minimum five (5) or more years of experience applying project management principles to track, monitor and report project against project timeline, milestones, etc.
• Excellent technical skills in PowerPoint

Organizational Relationship

Reports to: Sr Manager Communications

Title(s) of direct reports (if applicable): N/A

Working Conditions: This role falls into our hybrid work model working in your assigned office approximately 60% of the time (3 days per week) and where you do your best work 40% (2 days per week). There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.

Additional Information: Crown Castle has a COVID-19 Vaccine Policy in place requiring vaccination by your employment start date, unless approved for an accommodation or otherwise prohibited by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)