Lead Change Manager

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

What we offer:

• Competitive salary and commission/bonus plan
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

What we offer:

• Competitive salary and commission/bonus plan
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What you will do:

The Organizational Effectiveness & Change Team (OE), part of Global Human Resources, is searching for a Lead Organizational Change Manager who will function as the OCM Lead on critical projects related to our global sales template for our install service business. As the OCM Lead, you will drive and manage the execution of organizational change strategy in support of initiatives across a portfolio of complex, high-impact, interconnected projects. This role is focused on building, refining, executing, and measuring customized change plans and strategies through partnerships with sponsors, project leadership, people leaders, and cross-functional teams within JCI.

The OCM Lead will work independently and with other change and project leaders to identify, manage, and mitigate risks to projects within their assigned portfolio. In addition, the OCM Lead and their team will provide hands-on support to the project team and change network members to ensure the successful planning, execution, and adoption of these transformative projects, and facilitate the development of organizational change capability and culture more broadly within JCI.

As the OCM Lead, you will have overall accountability for the organizational change management workstreams within your portfolio, responsible for designing and leading the Change Strategy and Plan across all areas of focus, including communications; leadership and stakeholder engagement, action planning, and coaching; training and development; and organizational alignment. In addition, you will follow our JCI Change Methodology by leading the project through our three phased process: Readiness, Adoption, and Sustainment. This will require your mastery of effectively and efficiently managing the OCM project scope and deliverables from beginning to end in order to achieve successful program go-live and adoption. Finally, you will demonstrate stewardship and provide project leadership in meeting project objectives and goals, as well as delivering project excellence by incorporating OCM best practices to meet and/or exceed customer needs.

This position is ideal for an experienced change management professional who has the proven ability and passion to lead complex change efforts, after a project has started and drive a culture of continuous improvement across a complex organization. If you are a seasoned change management professional with a track record of successfully driving people centered change through organizational transformations, this is your chance to make a significant impact at JCI.

How you will do it:

• Own and manage the Change Plan for a portfolio of interconnected multi-year projects.
• Leverage existing organizational change tools and frameworks to develop, manage, and refine comprehensive change strategies and transition plans for complex, high-impact organizational initiatives.
• Ensure all change and project plan aspects are integrated for seamless execution and address or escalate any issues or resistance that may arise to facilitate successful adoption in alignment with company objectives, technology requirements, talent capabilities and project timelines.
• Develop and execute targeted stakeholder readiness, engagement and communications plans that implement the right tactics at the right time to support and enable employees to adopt desired changes at all levels of the organization, while also supporting broad, company-wide awareness and support for change efforts.
• Partner with sponsors and leadership to build consensus around the need for change plan(s), to define change objectives of multiple project streams, and to ensure prioritization of key change activities and resources across the portfolio.
• Lead engagement of change champion network(s) across the portfolio and partner with them to implement creative change management tactics where needed to address unique stakeholder needs that require communications, engagement, training and/or change adoption support.
• Partner closely with technical and business SMEs and leaders to develop impactful stakeholder needs analysis and targeted communications, training, organizational design and effectiveness, and change measurement resources, tools and artefacts that can be used to measurably drive adoption by executive leaders, people leaders, and front-line employees.
• Partner closely with other change management team members to develop and implement metrics and key performance indicators (KPIs) that measure change management plan progress. Regularly report on change adoption metrics, and look for ways to continuously measure, evaluate and improve the change management process.
• Play an active role in team meetings to facilitate knowledge sharing, discussion of current challenges and potential roadblocks, and stay up to date with industry trends and best practices in change management, bringing innovative ideas and approaches to the organization.

What we look for:

Required

• Strong understanding of change management principles, methodologies, and leading practices with previous experience with large scale organizational change efforts
• Proven Change Management expertise with extensive and demonstrable project experience supporting large-scale organizational change efforts
• Strong working knowledge of MS Office Suite and experience leveraging tools to develop work plans, articulate complex issues, analyze data, and structure information
• Organized with a natural inclination for planning strategy and tactics
• Ability to develop strategic communication plans, socialize them, and deploy them
• Proactive individual able to operate efficiently in a fast-paced environment
• Experience of facilitating workshops and engaging with stakeholders at all levels and functions of the business
• Strong written/oral communication & interpersonal skills
• Excellent stakeholder management skills, and the ability to work across the organization to break down silos and help the business "think like" and "communicate like" a cohesive entity
• Quick learner with the ability to manage multiple initiatives and adjust to changing priorities, and meet strict deadlines
• Able to quickly forge effective working relationships with a variety of personalities
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Experience with Oracle Fusion
• College degree.

Preferred:

• Six Sigma experience (Green Belt or Black Belt preferred)
• PROSCI certification
• Recognized Change Management accreditation preferred
• Sales background is helpful

This will be a remote position based in the United States. Preference is for a candidate living in the Eastern time zone as they will be working with internal stakeholders from both the North American and European regions.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.