Lead Content Strategist/Lead Designer

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are seeking an experienced Lead Content Strategist/Lead Designer to take charge of developing and executing a comprehensive content strategy across various product platforms.

Want more jobs like this?

Get jobs in Hyderabad, India delivered to your inbox every week.

Get Jobs

Send me The Muse newsletters for the best in career advice and job search tips.

By signing up, you agree to our Terms of Service & Privacy Policy.

• Define and deliver end-to-end content strategy for product experiences
• Conduct content audits, competitive evaluations, and heuristic assessments of product content usability/accessibility
• Develop concepts and plans for content experimentation
• Create polished presentations in Figma and PPT
• Employ human-centered design methods for conceptualization, writing, testing, and delivering in-product content
• Develop content wireframes, sketches, empathy maps, and affinity diagrams
• Handle voice flows for natural language understanding and virtual agents
• Create and manage ML/AI prompts and guardrails
• Write and maintain long-form articles such as help center and destination guides
• Document end-to-end content decisions in Figma files for stakeholder feedback and engineering handoff
• Establish scalable, reusable standards for content mechanics, tone, style, and accessibility
• Foster strong relationships with cross-domain content owners for cohesive product and brand experiences
• Define content workflows, processes, and best practices
• Map and source content for new product experiences

• 10-12+ years of content design or content strategy experience
• Towering expertise in writing product UI content in American English
• Ability to utilize various content strategy/content design frameworks to solve complex human problems across screens and product areas
• Advanced working expertise in Figma, including content-specific plugins such as Ditto
• Proficiency in presentation and storytelling, including PPT creation
• Competent facilitation and workshopping skills
• Familiarity with Microsoft Office 365
• Baseline understanding of headless content management systems and GitHub
• Working understanding of AI/ML for content design, including NLU development, designing for generative AI, and prompt engineering
• Demonstrated success in relationship building and fostering a "one team" mindset
• Growth mindset and adeptness in first-principles thinking

• Prior role in large-scale digital transformation projects
• Advanced knowledge in user experience design or behavioral science

• Opportunity to work on technical challenges that may impact across geographies
• Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
• Opportunity to share your ideas on international platforms
• Sponsored Tech Talks & Hackathons
• Unlimited access to LinkedIn learning solutions
• Possibility to relocate to any EPAM office for short and long-term projects
• Focused individual development
• Benefit package:
  • Health benefits
  • Retirement benefits
  • Paid time off
  • Flexible benefits
• Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)