Lead Data Analyst

We are looking for a Lead, Data Analyst to join the team. This individual will play a key role in helping to leverage data to drive operational, business, and patient safety related decisions. If you're seeking an opportunity that will provide a track towards a management/leadership opportunity, this is the role for you. This role reports directly to the Head of Advanced Analytics.

Responsibilities

• Timely triage operational and project tasks, communicate with leaders of business units on deliverables and timelines and seek guidance from direct manager, Head of Advanced Analytics when needed
• Mentor junior analysts on the team and guide priority setting and research & analytics methodologies
• Develop and maintain effective relationships across CRICO departments and with external members & clients
• Partner with CRICO internal colleagues (Patient Safety, CRICO Candello, Claims, Underwriting, Finance), business users (CRICO's member institutions and non-member clients) to understand business problems, define requirements, develop analytics methods & plan, and execute against them to ensure timely and quality delivery of results and insights in serving CRICO, CRICO's members and Candello clients
  • Generate analyses ideas and methodology proposals
  • Gather context and discuss requirements for analyses
  • Follow policies relating to privacy and security, and obtain necessary signoffs
  • Design queries, gather data, and create reports and graphics in response to regular and ad hoc requests
  • Synthesize and interpret data/results to make appropriate conclusions and relevant insights
  • Validate results to ensure accuracy before presenting them to the requester
  • Present findings to internal and external stakeholders when needed
• Serve as a sounding board for peers and customers needing guidance in data analytics or methodology inquires
• Identify, explore, communicate, and resolve issues surrounding data quality and analytic processes
• Develop, maintain, and document knowledge in customer support, risk management, patient safety and loss prevention activities, insurance operations, and reflect understanding back via analytical work
• Partners with the Analytics team, the IS Department, or other relevant resources to develop report templates and optimize data structures and analytic tools either through regular maintenance or ad hoc project when needed
• Perform other related duties and ad hoc projects as required

Requirements

• Bachelor's degree required, with 3-5 year's relevant experience in analytics, Business Intelligence development, Operations, or Information Systems
• Experience in mentoring or managing junior staff or interest in growing into a managerial role
• Knowledge and skills in visualization software and dashboard development tools (such as Power BI, Tableau) is required
• Knowledge of relational databases and familiarity with Structured Query Language (SQL) is required
• Experience in healthcare, insurance industry, or health policy is preferred
• Project management skill/experience a plus

• As of September 15th, 2021, as a condition of employment, all CRICO employees are required to be vaccinated, and must produce proof of vaccination