Lead Employee Relations Partner

We are looking for a Lead Employee Relations Partner to serve as the primary advisor and escalation point for complex employee relations issues across the organization. The role will report into the People Partner team and act as a strategic partner to People Partners cross-functional teams balancing risk management compliance and cultural alignment while fostering a fair inclusive and consistent employee experience.

The base salary offered for this role and level of experience will begin at $167000 and up to $230000. Full-time employees are also eligible for a bonus competitive equity package and benefits. The actual base salary offered may be higher depending on your location skills qualifications and experience.  

• Own the intake assessment investigation and resolution of complex employee relations issues including employee complaints misconduct performance concerns policy violations and sensitive workplace conflicts.
• Serve as the escalation point for high-risk or ambiguous matters providing clear guidance on investigation strategy risk exposure and recommended outcomes.
• Conduct and oversee thorough unbiased and timely investigations ensuring appropriate scoping evidence gathering documentation findings and closure aligned with Legal and company standards.
• Provide expert consultation to People Partners and business leaders on employee relations risks employment law considerations corrective action and decision-making.
• Drive excellence in ER documentation and case management ensuring accurate consistent and defensible records across all cases; maintain clear rationales for findings actions and outcomes.
• Analyze ER data complaint trends and investigation outcomes to identify root causes systemic issues and emerging risks and recommend preventative or scalable solutions.
• Partner with People Partners to coach managers and leaders on effective conflict resolution performance management employee communications and early intervention strategies.
• Collaborate closely with Legal People Operations Compliance and Benefits to ensure equitable outcomes alignment on policy interpretation and consistency across the organization.
• Ensure employee relations programs and policies comply with federal state and local employment laws and partner with Legal and Compliance to update policies guidance and training based on evolving legislation or workplace trends.
• Review and update employee handbook policies to ensure compliance with federal state and local employment laws (e.g. EEO FMLA ADA etc.).
• Manage the severance program; ensuring guidelines and policies are up to date. 
• Oversee compliance externally with regulatory requirements (state reporting)
• Contribute to the continuous improvement of ER frameworks investigation tools training and manager resources to strengthen organizational health and trust.

• 8+ years in employee relations or HR business partnering with increasing responsibility in complex high-growth or matrixed environments.
• Bachelor’s degree in Human Resources Business Administration or related field preferred.
• Deep expertise in employment law and HR compliance
• Strong investigation mediation and problem-solving capabilities
• Proven ability to influence at senior levels and drive cross-functional alignment
• Exceptional written and verbal communication across diverse audiences
• Data-driven mindset for identifying ER trends and solutions
• Proven ability to use sound judgment to address multifaceted organizational challenges.

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What We Do

Chime was created because we believe everyone can Unlock Financial Progress and we want to develop solutions and services to empower people to succeed. The premise upon which we started Chime is simple: basic banking services should be helpful transparent and easy. Our suite of tools and platforms give our members the ability to have more control over their money and to take action toward achieving their financial ambitions. By designing a member-centric banking app with easy-to-understand financial tools we’re creating a more competitive market with options for everyday Americans. We offer access to accounts with no overdraft fees providing members the chance to receive their pay up to 2 days early* with direct deposit build credit history and develop financial literacy to hit their goals—among many other things. Since 2012 we’ve grown our team to more than 1500 Chimers across 3 offices. But more than that we’ve expanded the products and services we offer to our members based on their feedback. And in doing so we’ve disrupted the banking industry and changed the conversation for everyday people about money on a national level. Chime is a financial technology company not a bank. Banking services are provided by The Bancorp Bank N.A. or Stride Bank N.A. Members FDIC. *Early access to direct deposit funds depends on the timing of the submission of the payment file from the payer. We generally make these funds available on the day the payment file is received which may be up to 2 days earlier than the scheduled payment date.

Why Work With Us

We’ve crafted a culture that’s grounded in our core values and always focused on our members. We’re civic-minded innovators who take action to bring people together to accelerate equity and prosperity. We embrace our humanity treat each other with respect and kindness and are driven to make an impact on our members and communities far and wide.

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