Lead Front-End Software Engineer

Want to work for a company named in The Sunday Times Best Places to Work 2024?

AXS, part of AEG, is a leading global ticketing, data, and marketing solutions provider.

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events and are the preferred ticketing partner for some of the largest UK venues and festivals, from The O2 Arena and The SSE Arena, Wembley to British Summer Time in Hyde Park. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans across the globe, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment. 

We continue to lead the evolution of our industry today from our wonderful offices in London, throughout the US and Europe. At each location you'll find a dedicated, diverse team who create ground-breaking products and services in a fun, fast-paced environment. We love what we do along with our fantastic culture, enviable perks and comprehensive benefits.  

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

The Role

AXS is seeking a Lead Front-End Software Engineer to lead the development efforts of a software engineering team assigned to one or more AXS products and technologies. This role is also responsible for providing technical mentoring and guidance to the rest of the engineering team.

Where: You'll be based at our head office opposite London Bridge station. We offer flexible start and end times and also welcome flexible working conversations.

You

You will have a real interest and passion for software development and you’ll thrive in working with a variety of tools, languages, systems and architectures while building features and services for our core ticketing systems. You will be incredibly organised with a meticulous eye for detail and you will be used to working at pace and under pressure. You’ll easily spot and define problems, collect data, establish facts and draw relevant conclusions. You will always put the experience of the fan at the heart of everything you and thrive working as part of a passionate, busy team who love what they do.

Main Activities and Responsibilities

• To be a hands-on development team lead, leading a team of highly skilled developers to deliver complex greenfield and BAU projects across a variety of AXS products and technologies.
• Provide technical and design guidance on a day-to-day basis to the development team.
• Write up RFCs to present technical approaches prior to implementation of complex features, to AXS's technology community.
• Work closely with project managers, business analysts and other business stake holders to produce accurate delivery estimates and help manage any delivery risks or issues.
• Prepare for and support weekly production releases and have a thorough understanding of AXS's CMG and ICM processes in order to be able to do so.
• Be readily available to troubleshoot and fix critical production issues when paged during ICMs.
• Mentor junior developers, provide guidance on technical training and career paths.
• Perform code reviews, scan code for security vulnerabilities, best practices, code issues, and test code.
• Work to resolve support requests, process special client requests that are urgent, discuss with other Engineering or Product Staff

Key Skills and Experience

• Significant relevant hands-on coding experience
• Knowledge of .NET/NodeJS, JavaScript, ReactJS, Redux, CSS, HTML, MS SQL Server, Oracle and AWS
• A good understanding of database design, programming languages, and technical integrations.
• Strong interpersonal and communication skills, with ability to influence change
• Ability to work independently, as well as in a team environment
• 2 years SAAS experience
• Experience leading, developing, and mentoring staff.

Communication

• Listens to other’s point of view with an open mind; communicates clearly and effectively

Organisational

• Able to plan and prioritise their daily tasks to gain maximum efficiency
• Holds themselves accountable when completing tasks

Critical thinking

• Is able to solve problems independently, demonstrating resourcefulness.

Collaboration

• Collaborates with team members to achieve results.
• Values everyone’s point of view and treats everyone with respect.

Agility

• Able to show flexibility when dealing with uncertain and changing situations.
• Demonstrates self-awareness and self-management.

Curiosity

• Strives to be an expert in their role and is open to continuously learning new things.

Pay Scale: £80,000-£90,000

What’s in it for You?

• Have a direct impact on our applications that can scale and handle high demand, as well as complex enterprise systems that meet our global needs.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

Curious about the typical interview process for this position? Here's what to expect:

• Stage 1: 45-min Hiring Manager Interview    
• Stage 2: Three 60-min Technical Interviews 
• Stage 3: 45-60min Onsite Interview in our UK office

We'll give you a thorough induction on how we work at AXS/AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you'll be set up for success. From the moment new employees join us, they're welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us

You can find out more about life at AXS here: https://aegeurope.com/brands/axs/

So why apply?

AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

Why not find out why our employees love working here: https://aegeurope.com/life-at-aeg/

You can find out about our benefits here: AEG Benefits

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. 

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