Lead Manual Tester - Salesforce

We are in search of a seasoned Lead Manual Tester to oversee the testing protocols for projects within the Salesforce Marketing Cloud Engagement and Data Cloud realms.
The preferred candidate will have robust English communication abilities and should thrive in a multi-vendor setup.

#LI-DNI

Responsibilities

• Oversee the QA team and devise testing plans for applications in Salesforce Marketing Cloud and/or Data Cloud
• Work jointly with cross-functional teams, including developers, product managers, and external stakeholders to uphold quality benchmarks
• Develop, implement, and refine test plans, test cases, and test scripts across different testing stages (functional, regression, performance)
• Track defects from identification to retesting and resolution, ensuring prompt attention to issues
• Regularly evaluate and refine testing procedures and methodologies for greater efficiency
• Offer training and guidance to junior members of the QA team

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• 5+ years in QA testing primarily focused on Salesforce Marketing Cloud Engagement and/or Data Cloud
• Proficiency in source to target data mappings
• In-depth comprehension of QA practices, tools, and techniques
• Exceptional problem-solving aptitude with acute attention to detail
• Strong command over English in both written and verbal communication
• Capability to efficiently collaborate in a multi-vendor setting

• Proficiency in automation testing tools and frameworks
• Understanding of Agile development methodologies

• Improved medical coverage - EPAMers are eligible to participate in a supplementary health insurance program that shall have the usual coverage in the industry, with the Company funding 100% of the value of the monthly premium for participation
• Lunch Allowance - You will receive a daily allowance of CLP $ 7.000 per working day. Enjoy a nice meal on us
• Allowance for internet and electricity - You will receive an allowance of CLP$15.000 per month to cover internet and electricity expense
• National Holiday Bonus - We celebrate joining the Chilean Market. That is why all our employees will receive a bonus of CLP $86,646 in September
• Christmas Bonus - You will receive an End of Year bonus of CLP $170,539. It will be paid during the month of December, to ensure you have a Happy Holiday!
• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Are you open to relocation? - If you want to relocate to another country and we have the right project, we will assist you every step of the way, to help you and your family, reach your new home